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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3973 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are impressed with the Defender Series Case's excellent protection and secure fit for the iPhone SE, 5s, and 5. Many appreciate its ease of use and high-quality construction, while also noting the case's attractive colors and good grip. Although some find it a bit bulky and heavy, and the screen protector could be improved, the overall positive feedback highlights its value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 3,973 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Only case I will use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first otter box was on my first smart phone and I dropped it fourtie feet and it landed on the screen on concrete an it bounced up three feet and back on to screen I assumed it was a goner so I kept working an hour later when I got down I not only had a perfectly intact phone but it didn't damage the otter box.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    The fragile iPhone 5s case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The outerbox is great for protecting my iPhone, but the belt clip portion breaks very easily. Mine broke after one week and Best Buy kindly replaced it for me.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Covers water

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it because it essay to use and it protect my phone

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I force my entire family to place Otterboxes on all of their devices, and we have yet to have a cracked screen on any of them. We have two Ipads and four cell phones with these on them. Also had them on two ipod touches before...and they are fantastic. Wouldn't own a phone or pad without it.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    AAA+++

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for iPhone case fits perfect very sturdy

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Case working well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had a few Otterbox Defender cases for other phones, and they held up well so I bought another one for an iPhone SE. I've had the case for a few months, and it's holding up about the same -- which is a good thing. The case is slimmer and lighter than previous models I've had, but it's obviously bigger than some of the non-protective cases. After I've dropped the phone a few times, having a slightly bigger case is certainly no big deal.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son dropped and broke his phone, and I really was not prepared to get him a new phone so early, so I put this case on it for extra peace of mind. It's pretty sturdy and I know from using the same case on a few previous phones that it will provide the protection I wish he had when he dropped it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 4 out of 5 stars

    Great product to protect my I Phine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was easy to install. It protects my phone really well which was the reason I purchased . Would recommend for sure

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great protector for my iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Attractive, easy to access all areas of phone with great protection at the same time. Do not need those peel and stick screen covers, this has a clear cover that goes over your screen.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits well and looks good. Provides great protection.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for my iPhone and great color too!

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Good all around case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because I can be rough on phones. Protects very well and it’s not too bulky.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Total iPhone Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My father-in-law broke his original equipment iPhone 5 case and needed a new one. The staff at our Best Buy was very helpful in finding one that would work with his model and took the time to explain it to him. And of course it does not get much better than the OtterBox. Now he has total iPhone protection.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Protection for IPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    an otter box is a must have for a new iPhone. case makes phone a little bit heavier but it's worth the investment. I have dropped my iPhone various times and phone does not suffer any damage. I highly recommend you get an otter box specially if you work in construction, theater, or any job that you might drop your phone easily.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Awesome Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded my from the iPhone 4 which I had used for quite some time. When I bought the 5 I waited a few months and after there first accident I hurried to buy an Otter Box. My husband had raved about them. I have had quite a few more accidents since buying the Otter box but thankfully none of them have caused any damage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my otter box.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third otter box I had one for me iPhone four and decided to get a blue one after my pink one. Love the colors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Strong and sturdy case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a strong and sturdy case..haven't dropped it yet but feels strong..wish there were more color choices..

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Good case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this case to replace one I had on my phone for 4 years or more. It protected my phone from everything. When I took it out of the case and wiped it off, my phone looked like new. I expect this case will perform just as well. I have used otter box cases for a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Takes a Likin'...Keeps on Tickin'

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was riding my motorcycle at 50 mph when a car pulled in front of me. I immediately went from 50mph to 0❗️My Iphone flew off my fuel tank bouncing down the road in traffic . . . There was absolutely no damage to my phone. The case was intact also. Otterbox is the only protection I buy for my electronics -

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Excellent and durable case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although a little on the expensive side, the Otterbox Defender case is a worthwhile accessory for an iPhone. It provides superior protection against accidental drops in the 3-5 foot height range on hardwood floors within a house. I have no experience with drops on concrete.

    I would recommend this to a friend
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