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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3973 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are impressed with the Defender Series Case's excellent protection and secure fit for the iPhone SE, 5s, and 5. Many appreciate its ease of use and high-quality construction, while also noting the case's attractive colors and good grip. Although some find it a bit bulky and heavy, and the screen protector could be improved, the overall positive feedback highlights its value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 3,973 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Good solid case for ultimate iPhone protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchased Otterbox Defender cases for my iPhones and iPad (we have more than one of each at our house.) We have never broken a device that is protected inside one of these cases. I would definitely recommend it to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love getting Otter boxes as they are great to protect a phone for my kids

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have purchased many of these and this one is no exception. Works great.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Very protective, a little bulky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cellphone case does not slip into and out of a pocket easily, but it does provide an all-around cover that appears to offer good protection from damage. The screen protector transmits finger touches well, and allows fingerprint recognition to function normally. The case is not 100% waterproof, but most openings are covered.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey Glen,

      We're so glad to hear that this Defender series is providing excellent protection and great peace of mind! Please keep in mind that OtterBox cases do not claim to be waterproof, and we would not recommend submerging the case in any liquids. If you have any further questions on this, please feel welcome to call our friendly Otters at 1-855-688-7269, and they'll be thrilled to provide assistance!

      Sincerely,
      OtterBox Customer Service Team otterbox

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    yes i would buy again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter box cannot be compared to any other protect available. The defender is the best on the market. perfect protection for all of the phones we have in the house. no matter how many times you drop the phone the box does its job.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Excellent case for my iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives complete protection to my iPhone and good grip as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the only place I found this exact case other than Otterbox website

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    LOVE otterbox defender series

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work outdoors in all sorts of weather and this otterbox is THE best for dust, cold, dropping and inclement weather. I bought this box for my son for his birthday since I love mine so much, I knew he'd love this one.

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Best case for the iPhone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best cases for the iPhone. I've owned 6 Otterbox cases, as well as other brands -there is no comparison. These are durable, stylish, and effective. Defenders are a little bulkier than others, but the best if you need some drop protection.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Screen protector

    Rated 3 out of 5 stars

    Belt clip broke

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have given this 4 stars but the belt clip part broke. I also do not like the feel of the screensaver as It always feels like the screen is dirty to me. Best Buy did replace the case since it was within 1 year of purchase. As far as protection the actual case cushions well.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Superb Protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had other cases for my iPhones in the past, this is by far the best and the product works as advertised. I have dropped my phone a few times and would have undoubtedly broken with other products. I'd highly recommend Otter Box!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great cover for teenagers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best way to protect your IPhone hands down! My husband and son have had the OtterBox with every version of IPhone they have purchased and it's the only cover that completely protects their phone from being dropped or having something spilled on it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great protection for your phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all this is a great case at an ok price. It does a great job protecting the phone from drops and scratches. The only downfall was the slightly high price, and the hole for the finger print reader. Sometimes it makes it hard to get a good reading.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much more tougher than the previous Otter Box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife got this case for my birthday gift. I like it because it is made of much more durable material. What I don't care...does not completely seal the phone unlike life proof cases. However, I can access my headphone jack without a special adapter.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is nice.Screen hasn't cracked yet! Hopefully My Iphone wont break seeing how i broke 3 phones this year..1 samsung and 2 alcatel.I broke the samsung with a cheap case on it.It bent in my pocket.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality, Ease of use

    Rated 4 out of 5 stars

    Nice,clean look

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great entry level case and easy to handle with sleek look

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this otter box case. For only$20. What a deal!!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection but don't like the cut out for the finger print , it gets dirt under the clear screen!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    great durable case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using Otterbox defender for years with great succcess and prottection. Got the new iPhone SE and this case for it. Like the others it is great. And this one is slimmer and more compact and feels grat in your hand.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to figure out how to open, but my daughter finally figured out how to do it (no instructions on opening it). Not sure how useful the belt clip is. It looks like it will do a good job of keeping my daughter from breaking her THIRD iPhone... hopefully she will keep it in the case this time.

    I would recommend this to a friend
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