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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3973 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are impressed with the Defender Series Case's excellent protection and secure fit for the iPhone SE, 5s, and 5. Many appreciate its ease of use and high-quality construction, while also noting the case's attractive colors and good grip. Although some find it a bit bulky and heavy, and the screen protector could be improved, the overall positive feedback highlights its value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 3,973 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Durable/Protective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was concerned that the case would be too bulky but isn't too bad if you don't wear jeans all the time. Feel confident now when handling the phone. Dropped a couple times and did it's job.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Awesome Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will no longer use any other product! My Apple 5S fits in it great, and I can't believe how much it protects it. The only part of the phone that is exposed of the cut out for the Apple log in the back. Really cool!!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Good solid case

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it so my elderly mother wouldn't have to worry too much about dropping her phone. Have had it for some time now, and it's worked a treat.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Very good case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this phone case. It does a good job at protecting my phone from dust, water, and drops. It is very durable and looks like it will last quite a while. The price was pretty good too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and durable phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this otterbox case! After using less expensive cases and cracking my phone many times, I finally purchased the defender. It is very durable and keeps my phone extra safe. I highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Protect your phone with Otterbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third Otterbox I have owned, I upgraded each of my phones and bought a new one to fit each one, they are great and are great at protecting my phones, I wouldn't use anything else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Cell phone Cover, love otterbox!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Otter box Defender Case is the best, not only because it has a sense of durability because I'm clumsy , but because it is very convenient that it comes with a clip so you can attach it to clothing. Great Product:)

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Excellent Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OtterBox - Defender Series Case for Apple® iPhone® 5s - Black was my first choice when I got a new phone. Having used OtterBox in the past, I new this case would fit the bill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it - just wish it was waterproof!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product does what it's suppose to do=protect my phone. Do wish the home button was covered as well so moisture doesn't get in the case cuz then I have to remove the case to dry it...and if you remove the case too often the corners of the putter case starts to get loose which is annoying.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Mochi,

      We’re glad that the Defender case is taking care of your iPhone! We’re sorry that the silicone slipcover is getting a bit loose though. Thankfully we can easily replace compromised case parts through our warranty. Simply give our friendly Otters a call at 1-855-688-7269, and we will be more than happy to get a new warranty replacement arranged in practically not time at all!

      Best,
      OtterBox Customer Service Team otterbox

  • Rated 5 out of 5 stars

    Never Failed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't say enough about these, they are wonderful.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox defender does a great job of protecting my cell phone. I have dropped it numerous times with no damage. The defender is much more protective than the commuter series. Highly recommend. Nice color too!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    The best case for the iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the soft touch and feel of the foam. The hard shell offers great protection against scratches. The camera is protected from scratching as well as the display behind its shield. I am happy I made the investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent case--protects like a bomb shelter!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had Otterbox cases before and this is just like the others. Defends against my occasional drops and can handle being tossed across the room and land on the hardwood floor. Great product!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    protects phone if dropped.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had thee otter box on other phones and liked thee idea for the protection you have if you drop them. Considering the cost of replacement if you dropped it and had to replace it before your contract was up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for a person if they drop their phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this to anyone that has an IPhone

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Very durable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case offers a lot of good protection for the phone. My work requires strong proction since I’m mostly on concrete surfaces so it really gives me to kind of protection I need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case is solid, does a great job protecting my phone

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Amazing phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased this phone case for my daughter to protect her brand new phone from being damaged. This case has been a great investment since it's protected her phone from several accidents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good quality case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good case for the money would recommend to a friend

    I would recommend this to a friend
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