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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3973 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are impressed with the Defender Series Case's excellent protection and secure fit for the iPhone SE, 5s, and 5. Many appreciate its ease of use and high-quality construction, while also noting the case's attractive colors and good grip. Although some find it a bit bulky and heavy, and the screen protector could be improved, the overall positive feedback highlights its value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 3,973 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work in construction and need very strong protection for my phone. I am extremely happy with the protection I get. I have dropped it many times with NO bad effects. Great Protection

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Greatii

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not sure I would like that thick of a cover, but have been very pleased with it . It saved the glass from cracking on a couple of drops. Thanks , good product.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great phone protection-durable case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a highly durable case that has provided very satisfactory protection for the iPhone in a variety of weather conditions and activities. The prices at Best Buy are competitive.

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 12 year old son needed a new case for his iPhone 5. He wanted a case that could withstand it dropping but not a big bulky case. This case was perfect! Strong and sturdy but not bulky.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great protection for my iPhone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox has kept my previous phones safe so I purchased one for my new iPhone. The clip for my previous one broke, that was the only need for this purchase! I couldnt wait to order just the clip.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case for those "oops" moments

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy attendant helped me select an OtterBox case "just for me" and even put it on the phone. I wanted a case that would wrap around, look cool and protect my phone when I had an "oops" moment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Safety Gear for your phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Virtually indestructible. I ride horses most weeks on rocky trails. My phone has taken several "tumbles" and has escaped all damage. I wish Otterbox made something to protect riders!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    a must buy for your phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just recently purchased an iphone 5s and i knew I had to purchase this. I have had other otterbox fom a samsung I had before and it protected it from alot of drops. Great product that you should buy.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best protection for your iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I get ready to shop for a phone, Otterbox is the only brand I will shop for. It has always proven to be the best for many years compared with other brands.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought an apple i -phone and was looking fo a case for protection. Went on line and reviewed several. Was really impressed by otterbox. Thought it was a little pricy, had to by 2, one for me and one for my spouse. But then again you get what you pay for. We are both happy with them.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Confidence on the go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Otter Box case provides confidence on the go and provides great protection for my busy lifestyle. I feel that my phone will be around a long time because of the Otter Box!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Very protective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case works well. I just bought a new one because mine just looked old but I ran my phone and case over with a tracter and there was no damage.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Nice for the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a solid product and a great protection solution for my phone. This Otterbox model/SKU will be retiring as it supports the iPhone 5 only. However, I bought a replacement/backup (same Otterbox product but in black) at a local Marshalls for less than the clearance price at Best Buy (one month later).

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Strong and beautiful nice fit for iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is on-sale product that I always wanted for my iphone. So I took a good chance and found it's very good fit. Although it is somewhat difficult to install into the phone, still a good product.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Whoops!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is amazing. I’ve dropped my phone from various heights over 20 times since I started using it, and there are not one scratch on the phone or case.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lifeproof isn’t teenager proof. we’ll see if it makes it longer than the lifeproof case.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My preferred phone case is Otterbox, and this one is a replacement for my other Otterbox case which was starting to show its age after daily use for 6 years.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great case for IPhone 5S.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a case for a new IPhone 5S. This one was perfect. It fits great and is easy to install. Really like the built-in screen protector. Best Buy even price matched with Amazon. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Excellent Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this case. I cannot count the number times that I've dropped my phone, and it has been undamaged because of this case. These cases look great and protect it from dents, dings, drops, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your investment with rugged design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will only buy Otterbox for my families phones. The durability, choices and design are a must have in a product. Great customer service as well. Don't leave home without it!

    I would recommend this to a friend
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