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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3973 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are impressed with the Defender Series Case's excellent protection and secure fit for the iPhone SE, 5s, and 5. Many appreciate its ease of use and high-quality construction, while also noting the case's attractive colors and good grip. Although some find it a bit bulky and heavy, and the screen protector could be improved, the overall positive feedback highlights its value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 104 Showing 2,061-2,080 of 3,973 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Perfect case for this phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best case ever cuz iphones are sensitive so if you drop the phone a lot the case protects it from breaking

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seems like it is a good product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had it long, hoping that it will last a long time. So far so good!! Plus it was on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best Proctection For IPhone SE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third OtterBox case I've purchased. They save your phone from drops and spills. Highly Recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Weight

    Rated 3 out of 5 stars

    Awesome protection, a bit bulky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case, takes a heavy beating like a champ. The cost is the extra weight and size. Not a fan of the light color as it gets dirty fairly quick.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi LEOAVESANI,

      Thanks for the feedback! We’re sorry that the Defender is a bit too bulky for your comfort level and that it is collecting dirt. Perhaps you would be more interested in our Commuter case, it is a bit slimmer than the Defender and still offers great protection. Check out the links below for more information on that OtterBox.

      http://www.bestbuy.com/site/otterbox-commuter-series-case-for-apple-iphone-se-5s-and-5-black/6667737.p?id=1218770736241&skuId=6667737

      We always suggest cleaning our products using mild soap and water (never with abrasive or corrosive cleaners that may damage the case). If this doesn’t clear things up, please feel free to give our color-conscious Otters a call at 1-855-419-7417, and we will be happy to help out in any way that we can.

      Best,
      OtterBox Customer Service Team otterbox

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Excellent protection

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent protection. Easy installation. Have dropped phone, without any problems.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    First phone..not waterproof

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my little brother. He was super excited because it was his first phone. He loved the case, but took the case and phone in the ocean. The phone did not survive.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Awesome protection for your iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter who is very rough on phones. it provides the perfect protection for her phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case for protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband works for the town, he needed something strong to protect his phone from drops, weather etc, this case does that.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Teenager approved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As usual Otterbox does not disappoint. My teenage boy has yet to come home with a broken iPhone in this case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very protective!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very tough on phones (and have two children also tough on phones), and this is my second Otter...both have served me well!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great case for grandson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this case to protect 10 year old grandsons iPhone. Works as expected. It has successfully served it’s purpose as the phone has been dropped several times already.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Durable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just recently dropped my phone in the snow and had no problems wit it powering on or anything It definitely is a great buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple to use and great in action

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gear last. If you, your spouse or kids have a history of breaking phones this is a defeat investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome case and durable... Price is high"..................................................................................

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    BUY OTTERBOX!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are like me and spend a lot of money on your devices then this case is for you!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    great protection for phones.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I trust in the phone case to help protect my sons phone. Much cheaper to protect your phone instead of buying a new one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sturdy Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case it self has saved my phone from breakage several times, but the clip that holds the phone case to the back Breaks over time. This is my third one in 18 monthes

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Rugged

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase ever. Holds up. If you want the ma protection then this is the case you want. The only one I buy.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Tough case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The otterbox is a heavy duty protective case. It is thicker and heavier than some others but it offers extra protection.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great for iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if you have kids or if you are on the clumsy side , this is great for your protection for drop or etc...

    I would recommend this to a friend
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