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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3973 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are impressed with the Defender Series Case's excellent protection and secure fit for the iPhone SE, 5s, and 5. Many appreciate its ease of use and high-quality construction, while also noting the case's attractive colors and good grip. Although some find it a bit bulky and heavy, and the screen protector could be improved, the overall positive feedback highlights its value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 106 Showing 2,101-2,120 of 3,973 reviews
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Very rugged

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a more complicated instillation than other covers, but it clearly will protect the phone more than others. I was a reluctant buyer initially, but I have easily adapted and am now happy I bought it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great Case! Lousy belt clip

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had numerous Otterbox defender cases over the last 4 years. The cases are great, the phones look brand new when I trade them in.The belt clips are about as worthless as it gets. The weak belt clip has forced me to switch to another product.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi BC048,

      First of all, we sincerely appreciate your brand loyalty through the years. We are sorry to see that you’ve had such a disappointing experience with the belt clip/holsters that you felt it worth looking elsewhere for your mobile device protection. We do understand that it can be frustrating when one of those units breaks, however, we’re consciously balancing a line between strength and safety. That being the case, we do design the holster to a threshold level that will support the user to easily break free of any precarious situations. The good news is we are more than happy to offer warranty replacements as needed. If you would be interested in setting up a claim, please feel free to reach out to our friendly Otters at 1-855-688-7269.

      Best,
      OtterBox Customer Service Team otterbox

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case- tough, durable and reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been buying otterbox for awhile, for iPads,phones,etc they are the best option to protect your device

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have dropped my phone five times since I've bought this and my phone says intact.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Don't leave home without it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am in the construction trade and phones take a lot of abuse. I have never takin my phone to a job sight without the protection of an Otterbox. Hands down best protection money can buy.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great protector. Very well worth the investment since you've already spent a ton on the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is exactly what I needed. Dropping the phone often and this helps protect the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was what I needed in protecting my IPhone. If I had to buy another case again this brand would be the one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this case repeat buyer. MY son always drops his phone and hasn’t broke his iPhone yet

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best phone case out there. Perfect for kids and their drops, keeps it protected.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Excellent protection to keep phone clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Parents dirt from getting in charging port and protects phones from damage when dropped

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case for iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good case. Very durable. My last case lasted 6 years and I am now replacing it.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Most durable phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very well-designed case for durability, though it is still a bit heavy and weighs down the phone. For the ability to prevent your phone from getting destroyed, it is the best case out there.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Excellent Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best product. Highly recommend it to anyone with an expensive phone (they are all expensive these days).

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best phone case out there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for iPhone 5 - used other similar cases but none of them protected and last as long as the otterbox series cases

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    These otter boxes do a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These otter boxes do a great job to protect your phone without impacting the phone performance

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Bulky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is well protected, but the case and holster was too bulky for me. It may work well for males.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great phone protector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have several phones and wouldn’t use anything else for protection. Otterboxes are Fantastic!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    OtterBox Defender Case for Apple iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Protection and Value with the OtterBox Defender Series Case for the Apple iPhone

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Good protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exellent protection for apple iphone. I have used one for about a year. My wife wanted one for her iphone!

    I would recommend this to a friend
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