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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1997 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Defender Series Case's great protection and snug fit for their Samsung Galaxy Note8. Many appreciate its ease of use and the added grip it provides, while some also find the included belt clip convenient. However, a significant number of customers point out the lack of a built-in screen protector and some concerns regarding bulkiness and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 1,997 reviews
  • Pros mentioned:
    Protection
    Cons mentioned:
    Screen protector

    Rated 5 out of 5 stars

    Excellent case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using the Defender Otter Box covers for years, and I can tell you that’s the best protection money can buy. I am upset because you don’t get the screen protector with it, but you can’t beat its protection.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Rough and rugged

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is bulky, but it serves it's purpose. It definitely protects my husband's phone from drops. He accidentally dropped it out of the car and the case took all of the shock. Absolutely no damages to the phone.

    I would recommend this to a friend
  • Cons mentioned:
    Price, Screen protector

    Rated 4 out of 5 stars

    Very Durable case.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had many versions of this css in the past and love them all. I am kind of disappointed that Otter box did not include any screen protection in this model even though the pricing has remained on the high end. It is one of the most durable cases I have owned for my cell phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it's supposed to. Great protection. I like that it doesn't have a plastic screen protector built in. It's obviously adds bulk but, you expect that tradeoff with this level of protection.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Needed protection for an expensive phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't beat OtterBox for protection for your expensive cell phone. OtterBox covers secures and protects your phone completely. Makes phone a little bulkey. But that is the price of protection.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Very nice rugid case.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to put on my new phone and fits like a glove. On the heavy duty side but I am hard on my phones and need the extra protection. Only drawback is having to buy a screen shield as well.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    Note 8 in safe hands

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to protect my new Note 8 with a solid case that also included a belt clip. The Defender was the best choice. I can also fast charge through the case, when it's lying flat.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Heavy Duty Case for Heavy Duty Use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this case for my phone last Friday, and it should do the trick for my clumsy self. I didn't see myself using the belt clip feature, but I have actually found it very useful and adds extra protection to the screen should I (when I) drop it. Only downfall I can think of is that it can be a bit bulky when using the belt clip, but still not terrible.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Price, Screen protector

    Rated 2 out of 5 stars

    It works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always bought Defender Otterboxes for all of my smartphones. I like the dual layers, makes me feel like my phone is protected. However, I hate that there's no screen protector built in anymore. I know the beveled edges probably made design for that hard, but I feel like the price should have reflected the change in design. Without the screen protector I feel like $60 is too steep. Next time around I'll probably just get a similar case with dual layers for half the price. Especially when a decent screen protector for this phone is $50.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Rainbow,

      We sincerely apologize that you're feeling letdown, so to speak, by the screenless design for the Galaxy Note 8 Defender. We truly believe that our customers will have the best experience with the uniquely curved display through either direct contact or use of our companion Alpha Glass screen protector. If you have any additional questions, please feel welcome to call our expert Otters at 1-855-688-7269, and they'll be happy to help!

      Best,
      OtterBox Customer Service Team otterbox

  • Pros mentioned:
    Protection
    Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Otterbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased for my wife's galaxy note 8. So far it's still been the usual dependability of otter box protection, unfortunately they don't offer a model that encased the entire phone for the note 8 so no screen protection.

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Great Phone Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this otter box is less bulky then some of the older cases. Phone still fits in your back pocket with the case on. Like that it came in a color besides black.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Old reliable, except.....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using OtterBox defenders for almost 10 years, and they do exactly what they need to do. I just hate that they removed the built in screen protector. I guess this omission is the result of curved, glass screens.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    well built, but broke soon, good service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had cell phones since they first came with a shoulder bag. normally use a belt holster. My last holster failed, started putting phone in pocket, lasted about 10 weeks. New phone, so I tried the Otter Box. The Best Buy salesman installed it, looked a little difficult, really not, do not be intimidated. If it is going to stay on, it has to be tough to put on. I put it horizontal on my belt. I'm in and out of the car many times a day, and after 2 weeks, the back piece broke,I caught it on car seat side,or should have mounted vertical. called OtterBox, and they sent me a new one. I suspect the next will someday break. I think I will by another, so I have 2. I feel it really protects my phone, If I have 2, I'll have a spare while they send a replacement!

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Otter Box to protect your phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can always trust an Otter Box to protect your phone. I have always purchased the Otter Box for all my phones since they first came out and they are the best. Only wish they still included the screen protector.

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Great Case for my new phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the new Galaxy Note 8 and absolutely love the way the case fits this phone. It doesn't make it look bulky or any bigger then it needs to be.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    great case for protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your looking to protect your investment in your phone look no farther, you found what your looking for, good protection and not a lot of bulk

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Note 8 Otterbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, fits well on Sprint's Samsung Note 8. Highly recommend to protect phone from scratches or breaking from being dropped.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otter Box for the Note8

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had an Otter Box case for my old Note2 for several years. That unit is still looking great, so the new phone went immediately into its own Otter Box. The new cases are thinner and slightly more rigid than the older models. While the case's sides are lower to handle the Note8's curved screen, the case's top and bottom extend slightly upward to keep some screen clearance when the phone is face down. The case allows ready access to all the ports and scribe. It even makes finding the fingerprint sensor easier!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always used Otterbox on my phones. Either the Defender or Commuter line. I chose the Defender for my Note 8 and seems to be really good protection for the entire phone. Fit is perfect. I've already dropped it several times without issues. It's bulky and takes away from the phone but at least I don't have to worry about it breaking.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    95%

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love OTTERBOX, but they stopped the screen cover. The phone protection is perfect but you will have to by a seperate screen protector. OTTERBOX, wussup with the SAME PRICE, LESS COVERAGE.

    I would recommend this to a friend
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