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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1997 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Defender Series Case's great protection and snug fit for their Samsung Galaxy Note8. Many appreciate its ease of use and the added grip it provides, while some also find the included belt clip convenient. However, a significant number of customers point out the lack of a built-in screen protector and some concerns regarding bulkiness and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 1,997 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used Otterboxes for years. Never had an issue. Feel at ease knowing that Note 8 is protected from drops. A bonus is knowing that Otterbox customer service is there if they are needed. I will purchase another Otter in the future with no hesitation.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Otterbox always reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, sturdy case as with all Defender series. Only complaint is the lack of screen protections due to curved screen. Maybe future models mad find design to accommodate as I am always active and dropping phone. Case for Note 5 saved my phone numerous times. Will see what happens the first time this falls of my bike at 20 mph.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 4 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's seems to protect it well, and it's easy to hold

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Great protection for phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very tough protection for my new phone and not bulky.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 5 out of 5 stars

    OtterBox Defender Works Great, As Usual

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always an OtterBox Defender on my iPhones and iPads, with excellent results. I was a little concerned that the case for my new Samsung Galaxy Note 8 did not have a screen protector, but there have been no problems at all thus far.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality, Protection
    Cons mentioned:
    Screen protector

    Rated 5 out of 5 stars

    Great!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent case. I have dropped my phone at least 3 times and the screen has cracked. The case also has no cracks or breaks.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always prefer otter box for maximum protection, I like the rubber outer shell and the phone isn’t too bulky with it on. My only complaint is the flaps at the bottom that cover the ports are hard to get up with short nails

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    GREAT BEST PROTECTION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Defend your Samsung Galaxy Note8 from accidental damage with this OtterBox case. Its screenless construction accommodates the curved touch screen for maximum visibility, and its rugged material...GREAT PRODUCT BEST OVERALL

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    I feel well protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After investing $$$ in my Samsung Galaxy Note8, I wanted to give it maximum protection. That meant buying an Otterbox case. The case is carefully designed so it doesn't reduce the screen's viewing space. It feels "solid"... it fits the Note8 snugly and securely. Openings in the case (for the headphone jack and the charging connection) and buttons on the case (for volume and on/off) are perfectly aligned. I plan to keep my $$$ Note8 for a long time, and I'm sure the Otterbox will last just as long..

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Nice case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is what you would expect from an otterbox, it doesn't have the plastic screen cover that other models do, which is nice, the plastic always got in the way for me. The only down side is, the phone and screen is so big and open now I don't feel like a small drop would protect the screen much.

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    Perfect protectionn

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used an OtterBox on my Note5 and it saved my phone several times at work when I dropped it. I like the feel and the grip of the case on my phone. I tried my Note8 for 2 days without the case while the Zagg screen cover was trying and the phone just felt too small and too slippery. I was afraid I would drop it. I felt so relaxed and relieved when I put the the OtterBox case on. I do drop things and the OtterBox saved my phone in the past. The belt clip and case make me feel confident my new note8 is safe.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    OtterBox Defender Series Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is made of quality materials that protect your phone. Available in various sizes for different phones. Easy to put on and it stays on- unless you manually take it off. This product is the best, most durable case I have ever owned. Used to break many a phone when it was dropped- it's now a thing of the past since this case will protect your device from just about every trauma (except perhaps driving over it- not willing to test that one out)!!! Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Screen protector

    Rated 3 out of 5 stars

    No Built In Screen Protector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OtterBox has changed their case to not include the screen protector, so it’s required to get a separate on your own. I think it’s due to the Note 8 having the curved screen. Still protects very well, just don’t drop it face down.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi callmefafi,

      Our sincerest apologies about any confusion resulting from our screenless Defender for the Galaxy Note 8! True, due to the curved nature of the infinity display, we felt it best to forego the included screen protector and ensure full access to the touchscreen for our customers. If you're still searching for a tempered glass option, we do carry the Alpha Glass for additional security, which will pair perfectly with your Defender. Please feel welcome to reach out to us at 1-855-688-7269 with any added questions or comments. We're always happy to assist in any way we can!

      Warmly,
      OtterBox Customer Service Team otterbox

  • Cons mentioned:
    Screen protector

    Rated 5 out of 5 stars

    Nice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly think that otterbox is one of the best cases, these case is excellent for construction workers as i am one, the only bad thing is that there's no screen protector in it after that i do recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Best Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits like a glove. I will not pay the money for a life long case again, you have to retain the code in order to get them to replace it. OtterBox has never given me any trouble with the 2 cases that failed

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my new phone. My old phone broke because I could not find a case for it. The case has been wonderful thus far. I have only dropped my phone once and the case protected it completely.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterbox is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Otterbox cases for my last 5 phones and both my IPad and IPad mini. I want to know that if and when I drop these items, they are protected (to a point). I definitely wanted on for my Note 8.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Perfect fit and adds functionality and grip

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the phone being made of glass it can become slippery and glass is brittle when dropped. This prevents drops and if you are to drop it, it will never shatter with how much protection this case provides. It also comes with a flip that functions as a prop to watch videos

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great purchase to protect your phone I have had the defender case on my last three purchases of my phones and not one has broken on the outside only from old age the phone still looked new

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great Protective Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Case offers the highest level of protection. Considering the amount you are paying for phones these days, this case will offer you that additional insurance. Cons: Case is bulky and stiff. It is difficult to open the flaps for charging or plugging in headphones.

    I would recommend this to a friend
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