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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1179 reviews

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97%
would recommend
to a friend

Customers are saying

Customers are pleased with the Defender Series Case's excellent protection and snug fit, frequently praising its ease of use and high-quality construction. Many appreciate the included screen protector and the case's stylish design, while some find the added bulk and weight to be drawbacks. The positive feedback on protection and design outweighs concerns about size and weight for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 1,179 reviews
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great east to use great protection for my phone the wolf

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Functional Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this case primarily due to a vacation I was taking and I knew I would be in some outdoor terrains and wanted solid protection for my phone. Installation is quick and easy. It adds a bit of bulk to the phone but it's not overbearing and it still fits easily in pant or shirt pockets. I also like the non-slip grip it provides. I have had it for about 3 weeks now and so far it has lived up to its billing. The only thingt I would lodge a minor complaint about is the screen cover easily smudges but that is normal for plastic covers. There is also quite a bit of glare in bright sunlight. Overall it has been what I expected and performed as I expected it to. I got the black case and I probably will in the near future add some color from their collection.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality, Screen protector

    Rated 5 out of 5 stars

    Great Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case it great. It protects the phone well with a nice rubber outer shell and comes with a screen protector. It also has a belt clip that can cover the screen side of the phone or be clipped onto the back of the phone. You can also buy additional outer shells to change it up.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Durable and great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case is very durable. Has protected my phone from several drops. My case did start falling apart after about a year of use, but Otterbox has a great manufacturers warranty and Best Buy was able to exchange it out in store under their warranty for no charge!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case, nice color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned several of Otterbox cases and have been happy with each one. The clips on the holders tend to break a lot(would have given it 4 stars), but if you go through Otterbox's warranty process they often just send you a whole new case, not just the clip. It's quick and easy. The color is right on.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Sturdy Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this case for my wife after i dropped her phone and cracked the screen. This case seems much more sturdy and protective than the last Otterbox Commuter case she had. That was a good case as well, but this one seems to have an extra layer of protection and you dont have to mess with those pesky screen protectors because this one is built into the frame of the case.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the look of this case. It not bulky and has great protection

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Waterproof

    Rated 5 out of 5 stars

    Otterboxes never fail for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection, if only they could be waterproof would be perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case for a 16 year old not too bulky and easy to put on.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Solid Fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits well, solid protection - easy to install, easy to handle

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Defender DEFENDS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OTTER BOX DEFENDER - is great if you want a HULK to protect your phone. I have to admit I went a bit overboard after I sat on and killed a phone. I went for the largest and best case I could find short of a box. The DEFENDER is very good and I kept it for several months and then down graded a bot to the COMMUTER - less bulk and that is the only thing it gets the 4 stars for - it is a bit BULKY and does not fit in pockets easy. but drop it and you are totally protected.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great and protects my phone. Belt clip is nice too

    I would recommend this to a friend
  • Pros mentioned:
    Case quality, Protection

    Rated 4 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter is always good ... Always protects.. It's a little on the fat side ... Otter box top of the line product

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Durable Phone Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Otterbox case to replace one that I had been using for nearly two years. The reason for replacing my Otterbox case was that I wanted a different color cover. After two years my old case showed minimal signs of wear. It did a great job protecting my phone from damage due to dropping my phone and a few occasional spills.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great case for my Samsung!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitating buying, as it seemed so bulky. But once I got it on my phone, I am not as worried about dropping or breaking my phone. It felt so fragile out of the case, but this one is sturdy/solid. It hasn't pulled away at the sides like some phone cases do. I was limited on the colors I had to choose from but that was still OK.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    This is a great way to protect my investment.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case fits perfectly with my phone. There are no gaps or opens spaces to expose the phone to the elements. It resists scratches and feels good in my hand. It is not bulky and it feels comfortable in my pocket.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Great protection - but not easy to remove

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have dropped my phone on carpet from a few feet up. My have had a few other drops that I don't remember. I think this is probably about the most protective case there is for this price level. I've considered getting a Life-proof case but I've heard that the case for the Galaxy 4 greatly interferes with call quality. That said, I don't know if I could have made a better purchase. I do feel I need to be very careful around water but even if I had a water-proof case, I don't know that I'd be overconfident. With this case being bulky, it's not going to easily fit into phone carrying cases. I have started clipping my phone to my jacket pocket with the body of the phone inside the pocket. Not sure what adjustments I'll make when summertime comes around and I'm not wearing a jacket. It's something to consider because I don't want to LOSE my phone. Actually, I did lose it once on a subway car and was so grateful it was returned to me. I don't want to ever feel that panicked feeling again so I am still actively searching for the best way to carry the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Great case if you drop your phone a lot!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great case if you drop your phone a lot like I do! I like that it comes in a variety of colors and patterns. It is very easy to put on your phone and does not affect the usage of the phone at all.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    These should come with the phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case perfectly fits and protects my phone, and easily clips to my belt. I don't know why something like this doesn't come with every phone. Without it, you're asking for trouble.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great case, terrible screen protector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good solid case that will ensure that the phone is safe from all but the most severe drops. The rubber outer case makes the phone easy to grip but also difficult to slide in and out of a pocket if you like to carry your phone in your jeans pocket. I really wanted a Lifeproof case for the S4 but at the time I purchased it, they were not available. This is probably the next best thing. The screen protector that is built in is pretty poor quality and diminishes the resolution and color saturation of the beautiful display that Samsung has. It's easily removed and you can always install an invisishield or something similar. Good case for the money, I like that you can lock the phone into the belt case and still access all of the ports.

    I would recommend this to a friend
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