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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1179 reviews

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97%
would recommend
to a friend

Customers are saying

Customers are pleased with the Defender Series Case's excellent protection and snug fit, frequently praising its ease of use and high-quality construction. Many appreciate the included screen protector and the case's stylish design, while some find the added bulk and weight to be drawbacks. The positive feedback on protection and design outweighs concerns about size and weight for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 1,179 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    good for those who are hard-on equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a heavy duty phone protector. It seems to me that it is best for transport, and that you would have to take it out to use it, which is what the plan is. It was hard to open up the first time, but not after that.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to find but well worth it, even though I have an S6 Edge+, I still love my S4 and it needed total protection. Can't beat the Defender case, it provides total protection despite the many times I've dropped it, there is no damage to my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Gets so dirty!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product offers the fantastic protection we have come to expect of all OtterBox items, and is wonderful for someone as clumsy as me. However, the light pink outershell picks up color and dirt from just about everywhere. It's impossible to keep clean, and I haven't found a product to remove the stains. I would totally recommend the box, but pick a different color!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterbox is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Otterbox cases for the last 14 years. I have had tried many others and ALWAYS depend on Otterbox in the end. I purchased a black one for myself and the Orchid for the wife.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 3 out of 5 stars

    Quality of Otterbox has gone progressively down.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this case mainly because it was on sale for $29. This normally costs upper of $49 +. The port covers had to be filed to keep from rubbing fingers raw while texting, browsing, etc. This case is also THICK! The included holster is flimsy and the belt clip breaks very easy. The plastic is cheap and brittle. I went to Wal-Mart and got a Body Glove case that is just as protective, fits WAY better, half the thickness (barely adds anything to the phone) and gives better protection in my opinion. I am a WELL versed Tech Nerd (Proudly proclaimed). When I got the body glove one, my 15 YO Son even liked it and wanted one for his phone!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    gets the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good looking, have dropped it a few times and nothing has happened which is the main point. all the buttons work between teh case and phone so it's hard to notice it's there. wife says that it makes the phone too big but i like teh heftier size. more comfortable to hold.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 4 out of 5 stars

    Decent protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent protection and snug fit. I haven't dropped it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection, Screen protector

    Rated 5 out of 5 stars

    built like an ox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very strong and durable, great protection for your phone definitely is a must have for any phone user. Especially for those in the physical work industry like construction, oil field, electricians, mechanics etc. The included clip is great and also adds protection to the screen. Comes in many colors. The built in screen protector is great cause its adds even more protection to the already durable gorilla glass. Only thing I don't like is the dust accumulation that occurs under the screen protector. Other than that its awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality, Protection

    Rated 5 out of 5 stars

    Defender S4 case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the Very Best protective case you can buy. Well made, so far dust proof, the opening for head phones and charger plug are superbly build, to with stand many years of opening and closing without fear of them breaking off, and these doors seal tight. CASE includes a nice built in protective clear see through cover. Make sure you clean you phone and the clear protective cover off really well before assembly, no finger prints or dust trapped. This is just Quality throughout. Expensive but worth it !!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Great protection but bulky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this case to protect our Samsung S4 that already had a cracked screen. Seems to be an issue with these particular phones because of the thin frame and wide screen. The Otter Box definitely created a ridgid protected environment for the phone but the con for me is now my sleek, light weight phone with a highly responsive and visually attractive screen is now a bulky brick with plastic over the glass. Moisture can get between the plastic and glass and leave a oil slick like patch over part of the viewing surface. All that said if we had bought this case before the screen cracked then we would probably have an intact phone. In fact the phone has taken a couple of short hard trips to the ground with no additional damage.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Wouldn't trust anything else

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd defender that I have had for my Samsung Galaxy S4. First one was only replaced due to the silicone skin started coming apart. Protected my phone when it was dropped from 4 feet to the ground onto concrete!

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looked at this product at several other retailers and Bestbuy had the best price of anywhere. It is great for those who are users and abusers of their phones. Offers great protection without being overly bulky.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased my first Otter Box for my son's DROID Bionic and it looked brand new 2 years later. Incredible protection. The new ones are even better because of their less tacky feeling consistency. Best case on the market.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    OtterBox Defender Case Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OtterBox Defender Series is, in my opinion, an absolute necessity for your cell phone. OtterBox stands by their product and has a great replacement warranty. All phones in my family have this product on them.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great way to protect your phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This otter box is the first one I have ever gotten, I love the color and how protected my phone is. But for some reason it gets really dirty easily, the built in screen protector makes it hard to see the screen in the sun, and stuff gets stuck in between the screen and the screen protector. the case is hard to get off in order to clean whatever is stuff on the screen. But I easily removed the screen protector and am using a screen protector that sticks to the actual phone. Over all I am satisfied and would recommend friends to get an otter box.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Durable Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case has been used for almost two years now. The sides are peeling but it is still has a sturdy case. I dropped my phone a couple of times and my screen remains solid and without cracks.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely LOVE these defender cases. Having such an expensive phone, I need a case that protects every bit of these phone. The otterbox defender does just that. Great case for my phone!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    I love this case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very sturdy case for your phone. I have had the 4s phone for almost 2 year. I don't have a mark on it. I ordered black because when I first brought the phone I got a pink one.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    A must have for protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Otterbox is a must have for those who want to protect an important financial investment in a rugged environment and for those with an active lifestyle! The screen protector insures a no scratch surface on your phone and the outer shell protects against accidental damage. It comes with an additional belt clip which covers the entire back of the phone. Very handy for those who want to keep their phone close and accessible! I highly recommend the Otterbox!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Very Durable and attractive phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Otterbox is a durable case, well designed and comfortable to hold. The bright colors make a statement

    I would recommend this to a friend
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