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Customer reviews

Rating 4.7 out of 5 stars with 1274 reviews

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97%
would recommend
to a friend

Customers are saying

Customers consistently note the Defender Series Case offers excellent protection and a good fit for the Samsung Galaxy S5. Many appreciate its ease of use and the included screen protector, while some find it bulky or heavy. Positive feedback also highlights the case's quality, available colors, and grippy design, with some mentioning the convenient belt clip.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 1,274 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Cover to protect your Galaxy S5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you are investing so much in a phone, it makes sense to protect it from every day risks as best you can. This is the best one we have seen, and it does its job well. It is somewhat fiddly to get on and off, but you don't need to do that that often.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Durable, sturdy and economical!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used an Otterbox with my S3. When I upgraded to an S5, nothing else would do to protect my phone. It is simply the best case for the money that I have found. I recommend this to anyone not needing mil spec style protection for their smart phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great design for protecting the extra large screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought one first thing after buying my S5. So easy for a 3 dimensional challenged girl to apply! Love the lilac color, but wished a few more "fun" color options offered. Wouldn't feel safe with my new phone without this OtterBox..I am a believer!

    I would recommend this to a friend
  • Pros mentioned:
    Protection, Screen protector

    Rated 5 out of 5 stars

    Excellent case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need a rugged cover as my phone will be in a shop/ work condtions. A bit bulky for some tastes, however, it offers better screen protection if dropped or laid face doen. The built in screen protector works great, small scratches rub/ heal.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen protector
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Grat protection for a shop environment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great case/carrier. It is easy to install and remove and extremely durable. It is a little pricey but you do get a protective case with a screen protector and a clip on phone holster so a lot of product is in the package. It is not a fashion accessory, it is functional and very good at what it is designed for. Would definitely recommend this product, especially if you work in a harsh environment.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm outdoors a lot as a nature photographer, so I need a rugged case. I've used Otterbox cases for years. This one is as good as the others I've had. Easy to put the phone into it and plenty of protection.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Great Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy w/ performance of case. Offers good protection. Shape and texture add to comfort in hand. Not bulky so fits in most of my jean pockets.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    tuff tuff tuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tihs is one tuff phone case this is not my first Otter box had one on my galaxy 3 for 3 years after I took it off my phone was brand new. Hope it takes good care of my galaxy note 5

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Great phone protector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case. Protects well and is easy to clean. Hustand had same one for his phone which takes a lot of abuse and has never had a problem with damage to his phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    One and done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My employer provided a brand new S5, but not a cover/case. So, I wanted to get something to help protect the phone from me (drops, drinks, etc.), but not spend too much of my own money since the S5 isn't technically mine. Best Buy has an entire rows (rowS, plural) of covers, backs, screen protectors, and cases for phones. I spent about 30 minutes whittling my options down. In the end, I could have purchased covers/backs in various combinations and saved $10, or just get the OtterBox that does it all seamlessly and professionally. Since seeing my OtterBox, two coworkers have done the same thing.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great everyday use phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install on phone, very durable, and has a rubberized grip protection around the outside of the phone. Provides awesome overall protection for the entire phone.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection, Screen protector

    Rated 5 out of 5 stars

    excellent case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best case I've had on a phone, it fits my Samsung S5 like a glove. Excellent protection, in and out. The phone is protected all around, nice rubber feeling when you have your phone in hand. Included on the case, it's a screen protector which comes in handy. Also comes with a clip that you can put on your belt for a more secure feature when not in use. All around, an excellent made product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Serves its' purpose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comes with an easy to use belt holster, took seconds to encase phone and seems to be protective while still allowing easy access to all of the phone's features.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this case. Does its job. No issues with it. Plus bright colored. I have issues with finding a case that will protect my phone but this one does its job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the feel of this product in my hand. The outer shell of the case does not get stuck to my hair like some of the silicone cases used to do. The textured back keeps it from sliding all over my dashboard when using GPS which is a plus for me! I don't use the belt clip but it's nice and strong with a dependable hold. A word of caution if you have a screen protector already on the phone. This could cause a distortion in viewing. Also, when I removed the case it created a cling between the screen protectors that pulled myou zagg screen protector off.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Protect your phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case I tried cheaper cases the fit and protection was not there. Do yourself a favor and get the best.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 4 out of 5 stars

    Good sturdy case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is very well made and sturdy. It was pretty simple to install on my phone unlike others where it's a pain to snap on or take off. It looks like it will protect my phone just fine and I also like the look of it. Very nice case overall.

    I would recommend this to a friend
  • Pros mentioned:
    Protection, Screen protector
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, I think Otter Box cases are great. I have the Defender series which has a built-in screen protector. With the Galaxy 5S being a larger phone to begin with, the case makes it even larger but the belt clip makes this a non-issue. I feel my phone is well-protected. The price is a little hefty, but given the protection it offers, I can live with paying a few bucks more.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Case for all types of people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great case that I use for any phone that I buy. It works good for all types of people, whether you are on a job and risk dropping your phone or crushing it, or even just simply carrying it around with you, it works great and really keeps your phone protected. I dont drop my phone much but of course when I do its on concrete or something, and the case keeps anything from happening to it everytime. I still have yet for something to happen to my phone and this is my third phone with a defender case.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is durable and protects my phone from dust and any drops I had with it. It is a bit bulky but does what it's supposed to do.

    I would recommend this to a friend
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