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94%of customers recommend this product.

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Customer Ratings & Reviews

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    • Brand Response

      OtterBox Customer Support 

      April 18, 2017

      Hi Secureddie,

      Our sincere apologies for the error in the original listing of the new Screenless OtterBox Defender for the Samsung Galaxy S8+, as well as the subsequent email confirmation you received after having purchased the item here at Best Buy.

      We genuinely appreciate you having brought this to our attention and have since had the incorrect content updated to prevent any confusion going forward.

      Again, we are very sorry for any frustration this may have caused, and if you ever have any other Otter questions or concerns in the future, please don’t hesitate to give us a quick call at 1-855-688-7269, and we’ll always be glad to help!

      Sincerely,
      OtterBox Customer Service Team otterbox

    • Brand Response

      OtterBox Customer Support 

      April 18, 2017

      Hi MakotoZeroX,

      Thanks for being such a longstanding Otter friend and fan! We truly appreciate your support throughout the years, and we sincerely hope that you consider sticking with us in an effort to help keep your latest device safe from harm!

      Although we can appreciate your confusion, the new Screenless Defender for the Galaxy S8+ was anything but a rush on our part. Quite the contrary, as a matter of fact, as we have worked tirelessly to offer what we consider to be the very best protective and performance-based solution for this particular device given its uniquely curved touchscreen.

      If a direct interaction with the screen of your S8+ is a bit out of your comfort zone, we do carry a tempered glass screen protector called the Alpha Glass that is designed to be a perfect companion piece to your current case.

      If you have any further Otter questions, concerns, or comments, please feel welcome to give our friendly representatives a quick call at 1-855-688-7269, and we’ll always be happy to help!

      Best,
      OtterBox Customer Service Team otterbox

    • Brand Response

      OtterBox Customer Support 

      April 18, 2017

      Hi Mazz,

      Our apologies regarding the initial product description of the OtterBox Defender for the Galaxy S8+ having incorrectly stated that the case came with the built-in screen protector that was present in all previous versions of this series.

      We have updated this particular Defender with a new screenless design in order to allow the best possible interaction with the uniquely curved touchscreen of the device while still providing that trusted Otter protection, and for those interested in a bit more protection up front, so to speak, we do carry the OtterBox Alpha Glass as a companion piece.

      We appreciate you having brought this listing error to our attention, and we have recently adjusted the content of the product page accordingly. If we can ever be of any assistance in the future, please feel welcome to give our friendly Otters a quick call at 1-855-688-7269, and we’ll always be happy to help!

      Cheers,
      OtterBox Customer Service Team otterbox

    • Brand Response

      OtterBox Customer Support 

      August 1, 2017

      Hi Rickjames,

      We are sorry that the rubber on this Defender case is letting you down. This is understandably disappointing and we certainly want to rectify this unusual predicament as soon as possible.

      Thankfully we can easily replace your compromised case through our warranty. Simply give our friendly Otters a quick call at 1-855-688-7269, and we will be more than happy to get a warranty replacement lined up in practically no time at all!

      Sincerely,
      OtterBox Customer Service Team otterbox