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Customer reviews

Rating 4.7 out of 5 stars with 1070 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are impressed with the Defender Series Case's protective qualities and how well it fits the Samsung Galaxy S9. Many appreciate the ease of use and the case's grippy texture, while some find it a bit bulky. A common complaint is the lack of a built-in screen protector and the difficulty some users experience with the port covers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 1,070 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Cash Back Choices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Otter Box provides great protection for my new Galaxy S 9 phone. Also the color matches the color of my phone! When smart phones cost what they do, it is wise to purchase protection that will keep your phone from cracking, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Still the Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Otterbox Defender Series is still the best case for protecting your phone. I just recently upgraded to a Galaxy S9 and bought this for protection. Just holding the phone when it is in this case is so much easier than just the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Otterbox Defender Case for S9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the case, it fits the S9 very well (tightly). I don't feel that it's as beefy as my previous Otterbox Defender case (S3). I have only had it for about a week and haven't had a chance to get a screen protector so we'll see if it works well with any protectors. I really wish it includes a screen protector as in the past.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Awesome protection!! Really nice color!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It look more like darkest purple and light purple, I really like it. I feel it very protect, it's not feel so heavy or too big, it's so prefect. If you are looking for really good deep protection for your phone so here it is you go!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Great case for the S9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you think of phone protection you think of otterbox. This fits the phone snug and although I don't care to try it out, should protect like every other otterbox I have had. One of the best if not the best in my opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Good case for clumsy people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this case, I accidentally chucked my phone at the ground (concrete) a few days ago. I was extremely relieved to have this case on, there wasn't a scratch on the phone or case. If it also had a screen protector I'd give 5/5. If that doesnt matter to you this is the perfect case, and a great brand in general.

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    Serious Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product! The rubber feel keeps it from slipping out of your hand when you don't want it to and protects it perfectly! My only issue is it's kind of clumsy to get out of the belt clip. Other than that, great product!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Hard enough for a throw or two

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is great for the price and i had to test it out with the tempered glass screen protector put them both on waited about an hour or so and then threw it at the concrete barely a ding in the box an phone is perfect

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Great case!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this cover almost 2 years ago and still using it! No issues! It does make the phone a little bulky, but have dropped it a few times and phone is still in excellent condition.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    The perfect otterbox!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Otterbox Defender Series for my Galaxy S9 and it is my favorite Otterbox case that I've had. I've owned several Galaxies and have always used an Otterbox Defender for them. This one is much slimmer, which makes it easier to hold or put into a pocket/purse. The outer shell has a rubber texture that's easy to grip, but it's more of a solid rubber than the previous defender cases. It doesn't look worn or discolored and I've had it for several months now. I also like that the screen is exposed, rather than behind a plastic screen cover. The screen response to touch is much better without the cover. I also don't worry about the protection of the screen, since the top and bottom edges of the case come up above the glass.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Perfect Cover from a solid brand.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this case fits perfect and it protects my phone even if i don't have a glass protector in it. it is raised so if it falls of your hand it will not let the screen touch the floor. great product, definitely recommend it !!!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great cell phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great case to protect my cell phone.. I have carpal tunnel and frequently drop things, and this case protects my phone from harm when that happens..and lets not forget he awesome purple color..Love It!!

    I would recommend this to a friend
  • Pros mentioned:
    Case quality, Grip

    Rated 5 out of 5 stars

    Great Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though it takes a little practice to install this correctly, It feels like a high quality product once installed. It makes holding my Galaxy S9 a lot easier as without it the phone can be quite slippery.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Excellent case for smartphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Otterbox Defender (new phone). It provides excellent protection for my phone & is easy to install & remove when necessary. I would highly recommend this case & would not use any other myself.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Simply the best phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best case for every model phone I've ever had. Having had many phone over time, the Otter Box always fits great and the belt clip always works great. Trying others always proves how good this one is.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Otterbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the purple otterbox for my new purple galaxy 9. I really like the color and it fits awesomely on it. Same shade.. I haven't dropped it yet...but I had otterbox before and it's a good strong product.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great phone case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this case for my wife. She likes the purple (not a boring black case lol) and the tactile feel of it. It fits the phone well and seems quite durable. And the buttons are easy to press.

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    Otter box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Otter Box Defender makes it easier to grip the phone and hang on to it. When the phone has been dropped it protects it from getting damaged. A “must have” for a phone. I love the color too!

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    My go to phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox is the way to go when it comes to protecting your phone. They keep your phone in pristine condition and safe from drops. They seem bulky at first, but you quickly get used to it.

    I would recommend this to a friend
  • Pros mentioned:
    Grip
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Very good, pretty slim overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has great body protection. Ports are covered and lots of cushion. It adds bulk to the phone, but the phone was so slim and slippery to begin with. This case makes the S9 easier to hold.

    I would recommend this to a friend
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