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Customer reviews

Rating 4.7 out of 5 stars with 1070 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are impressed with the Defender Series Case's protective qualities and how well it fits the Samsung Galaxy S9. Many appreciate the ease of use and the case's grippy texture, while some find it a bit bulky. A common complaint is the lack of a built-in screen protector and the difficulty some users experience with the port covers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 1,070 reviews
  • Pros mentioned:
    Grip
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Nice case for samsung galaxy 9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that the case is easy to grip and wont't slip out of your hands. Also it doesn't make the phone look or feel bulky.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Good Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I drop my phone a lot due to juggling too many things in my hands at once. This case is perfect— good protection but not too bulky.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Tough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OtterBox - Defender Series Case for Samsung Galaxy S9 is a great cover a little bulky but it will protect your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    excellent cover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cover gives you great protection with easy access to your phones buttons. Easy to put on your phone and not to bulky.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    protection +

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great protection for the phone. Easy to install on the phone. I have used this product before with great success.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Screen protector

    Rated 5 out of 5 stars

    The Protector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it's supposed to. Glad the plastic screen protector is gone. Always recommend otter boxes for keeping phone safe.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Otter Box Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an office job and am not too hard on phones, but this should do a nice job to protect from the accidental drop. I did also add a screen protector since this case does not have a front.

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight case, not too bulky, nice grip so it doesn't slip out of my hands or slide across a table. Good protection.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 4 out of 5 stars

    Good case for users that are hard on their phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OtterBox is one of my favorite cases for better than average protection, this case fits the S9 well and protects on all sides and is raised from the screen to provide decent screen protection

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Excellent item!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my husband's new Samsung S9 cell phone.. So glad I did as I do not know how many times he has dropped his phone.. front, back on the corners and so on. NOTHING has happened to his phone, screen or performance. It has SAVED his phone so many times. Will not own another phone without first putting this little gem on it.. The whole phone and this cover still look brand new after more than 2 years..

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection without being heavy. Allows wireless charging in car. Other bulkier covers do not fit in care charger.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have dropped the phone many times but the case has always kept my phone safe and working. The only issue is i doesnt have the plastic screen protector like the other older versions.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Fit

    Rated 5 out of 5 stars

    Otter cover is nice.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cover fits the S9 very nice and was easy to put on plus you can still get to all of the buttons real easy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have never had a problem with an Otterbox case. Great protection and easy replacement when we have broken them.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality, Protection

    Rated 5 out of 5 stars

    Sturdy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase with the phone. The case is sturdy and when the phone falls it hasn't broken.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    A great case for your smartphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great case for protecting your smartphone. And has a clip for your belt and comes in different colors too.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Perfect Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the case. Has a nice feel to it and fits well. It protects the phone like any otterbox would.n

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    Otterbox

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps your phone safe from drops and scratches gives it nice grip with it

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    No issues so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a pretty good case. It is slighty bulky in a pocket but the raised edges on the front of the case do help protect the face of the phone if layed down flat.

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Fast shipping

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shipped super quick. It is a bit tricky to get apart without feeling like I might break something. Fits my S9 well but does not cover the screen or glass in any way.

    I would recommend this to a friend
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