Customers recognize the Defender Series Hard Shell Case offers excellent protection and good quality, with many praising its durability and grip. However, some customers find the case bulky and expensive, and a few experienced difficulties with the fit. Positive feedback frequently highlights the case's protective qualities and its ability to maintain the phone's sleek design. Despite some drawbacks regarding size and cost, the case's robust build and secure grip remain prominent features in customer reviews.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 85 reviews
Pros mentioned:
Protection
Cons mentioned:
Fit
Rated 5 out of 5 stars
Offers good protection to prevent breakage.
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Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
You get an inner hard plastic part that attaches firmly to the phone and a flexible, rubbery outer part that fits over that. There is also a part that you can snap on to clip to a belt, although I have never used that part. I have dropped my phone numerous times and the case has protected the phone completely well. I've had no problems with the on/off and volume switches that are covered up. The cover for the power connector is holding up well. It makes a large phone even larger, so it doesn't fit easily into some shirt pockets, but I'd rather have the expensive phone protected.
I would recommend this to a friend
Pros mentioned:
Protection
Cons mentioned:
Bulk
Rated 4 out of 5 stars
Bulky
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great case with excellent protection just bulky but maybe that's what you get for excellent protection
I would recommend this to a friend
Cons mentioned:
Bulk
Rated 5 out of 5 stars
Good case
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
It's a bit bulky, but a solidly made case. Otter always makes very good products.
I would recommend this to a friend
Rated 3 out of 5 stars
Nothing spectacular
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Have Google pixel 2 XL. I Was tossed between this and Motorola with Moto mods. Have had phone for a week now. Part of me wishes I went with Motorola. This one said it had best camera on the market but I am yet to be impressed by it. Also was told battery would be better than Moto Z force not the case as I understand it. Sound is better slightly than my old phone. Overall I am left unimpressed so far hopefully that changes.
No, I would not recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
The Only Case For My Phone
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Every year I upgrade my cell phone and each time I get a new OtterBox Defender. Not only do I like the holster clipped to my belt, for easy access to my phone, I know I am getting the best protection for the phone.
I would recommend this to a friend
Pros mentioned:
Grip, Protection
Rated 4 out of 5 stars
great case, but bulky
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I liked the "grippiness" of the case so it was easy to handle without slippage, but it did make my pixel a smidge to wide for me to use comfortably. I ended up giving this on to my husband, who has the same phone. It definitely keeps a phone safe!
I would recommend this to a friend
Pros mentioned:
Protection
Cons mentioned:
Fit
Rated 5 out of 5 stars
Great phone orotection
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Had a little trouble getting the phone to fit bit my daughter did it in a minute. Good protection since the phone gets dropped a a lot
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
The phone cover protects your investment.
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The case protects the back and sides of the phone. On the front, it extends about 3mm to provide some protection of the screen. On the back, there are cut-outs to expose the fingerprint sensor and the camera lens & flash. The cover over the USB connector on the bottom seems sturdy and won't eventually fall away after years of use. The case has a grippy texture for holding onto it. The covers for the power and volume buttons work well; on my prior phone, they cover impeded operation of the phone's buttons.
I would recommend this to a friend
Pros mentioned:
Grip, Protection
Rated 5 out of 5 stars
Great protection
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Case is well made and provides good protection and provides a good grip when holding the phone.
I would recommend this to a friend
Pros mentioned:
Grip, Protection
Rated 5 out of 5 stars
durable case
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This case is rugged and really protects the phone well. I like the rubbery grip to the sides.
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Good protection
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great protection for my new phone. Plus a belt holster. Just what I was looking for.
I would recommend this to a friend
Pros mentioned:
Case quality
Rated 5 out of 5 stars
Otterbox for Google Pixel XL
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is an affordable as well as a very sturdy case and easy to attach to phone.
I would recommend this to a friend
Pros mentioned:
Protection
Cons mentioned:
Bulk
Rated 5 out of 5 stars
Great Case
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This case offered great protection for my phone without being too bulky.
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Great case
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a great case for my husbands phone. The works around a lot of dirt. But with this case on it helps protect the phone and charging port from all the excess dirt. I don't know how many cases we have tried for his phone. But this is the one that finely works the way he wants it to.
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Heavy-duty Protection
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Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is an excellent product and has protected my phone well over the past two years. When you spend $$$ on a nice phone, you need high-quality protection against fumbles and drops, and this is the best.
I would recommend this to a friend
Pros mentioned:
Grip
Rated 5 out of 5 stars
Great fit
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
After owning this case for 3 weeks, I feel like I can do a review. The case is light weight and fits my Pixel 2XL like a glove! Case does not cause my phone to slip out of my hand either. All in all, I am very pleased with it.
I would recommend this to a friend
Pros mentioned:
Case quality
Rated 5 out of 5 stars
Great phone for a beginner user of smart phones
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This Google phone is outstanding! Simpler than many phones I've used to navigate thru apps and different functions, and is quite fast . Photos are amazing for clarity and color.
I would recommend this to a friend
Rated 4 out of 5 stars
Solid case
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love the case disability just not the dust that gets into the space between the case and the screen
I would recommend this to a friend
Pros mentioned:
Case quality
Rated 5 out of 5 stars
Great cellphone
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
We purchased two of these phones. They are the best cellphones that we have had. I especially like that the battery lasts for around 40 hours. The camera is excellent.
I would recommend this to a friend
Pros mentioned:
Protection
Rated 4 out of 5 stars
Great case
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I am glad I got this case. It’s bulky, but protective. When I have the clip part on (easy to get on and off) I can’t pry open the charger flap, so that’s a minor inconvenience. But overall, very happy and would definitely get again.