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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1086 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers admire the Defender Series Modular Case's excellent protection and secure fit. Many appreciate the case's quality, ease of use, and available colors, while some find it a bit large. A common complaint is the lack of a built-in screen protector. The case's price and included belt clip are also frequently noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 1,086 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Nice case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes my phone look real nice love the color and protection

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Good. Sturdy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bulky but protected my iPhone like it was made to do.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is excellent other than it is a little bulky but in my line of work I need d as much protection as possible so I am very pleased with it!!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great product as usual

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had many otter boxes over the years and have always been pleased with them. I have been frustrated that they stopped using the clear plastic for the front, but overall it hasn’t made any difference. I’ve dropped my phone multiple times on hard surfaces and so far have had no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    Protective with great grip

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Won’t slip out of your hand and protects even with falls

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Perfect case for iPhone X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third Otter box (iPhone 5, 6plus and X). I love the pink & purple, which does not get dirty from handle (last one was light blue green, looked pretty bad after 2 years ). No front cover for screen, hope that it won’t break if I drop the phone. I don’t mind that the the case is thick because it helps protect the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Screen protector

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for protecting the body nothing for the screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third Otter box I have owned and it has saved my phone on More than occasion Would recommend it for every phone

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    Great protective case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stylish, protective and easy to grasp. Great quality

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    A little clunky in size, but worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is a little clunky, but it is a good trade-off for the lip that protects the screen. The case does work with my wireless charger.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just wish.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it supposed to do. Wife loves it. Just wish it had the built in plastic front like the old ones to protect the glass

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Rock Solid Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job of protecting my very expensive XS. I bought this as a better alternative to the expensive AppleCare. The drawbacks are that you wind up covering up and otherwise beautiful phone and that you can't use the wireless charging while in the case. If you can live with those cons, you'll love the case.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Solid construction, tricky install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid construction to help protect your device. It can be very tricky to first disassemble and install. Take your time and you'll get it correctly. Use the included instructions. The phasic and softer rubber feels good to really provide protection. I highly recommend this case if you need to holster to put on your belt.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Protective Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple case that protects the phone but not bulky.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Overall great case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kind of bulky but provides excellent protection!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great well-made case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had read previous reviews about this product and had concerns about potential difficulty in setting up. Couldn't be easier, just took a few seconds to figure it our and get the phone it. It is well made and seems like it would easily protect the phone if it were dropped. I am very happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Working great with my wife's iPhone X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked this up for my wife's iPhone X. Works great combined with the ZAGG - InvisibleShield HD Glass+ Screen Protector!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best case out there!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my fourth Otter Box case and now with a one year old child who is very inquisitive, there is no other choice!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t like the cover for battery port. It flips up the wrong way in my opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Love But Wont Last

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the colors and feel of the case. Had many Ottobox phone cases prior. Only issue is that ports have coverings and make it awkward when opening amd closing for quick access to charge and/or turn/off ringer for the iphone on top left. Not easy if have problems with finger dexterity, or if open amd close those coverings often. The Otterbox coverings eventually tear like on my last phone for Galaxy 8. Great case, have dropped phone a few times and seems to withstand accidents.

    I would recommend this to a friend