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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1086 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers admire the Defender Series Modular Case's excellent protection and secure fit. Many appreciate the case's quality, ease of use, and available colors, while some find it a bit large. A common complaint is the lack of a built-in screen protector. The case's price and included belt clip are also frequently noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 1,086 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Nice case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice case It’s pretty nice it’s just kind of big and bulky but besides that it does the job and your phone will never break

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always trusted otterbox cases to protect my phone. This case was worth every penny. My IPhone X is in mint condition still!

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    Awesome case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great case for the price. Bought for my daughter and she loves it. I recommend for anyone looking for a quality case

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had otter box cases for my last 3 I phones They are great Dropped the phone hundreds of times Never an issue

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Durable case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had several otter box cases and have always had good protection!! My phone looks brand new when I take it out of the case!!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otter Box Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Otter box cases may not be the stylish cases out there, but you will never have a broken phone either. Well worth the money!!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Strong

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this to anyone who is active and has a tendencyu to drop phone. Worth the money i paid for it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Safe case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case really helps me from scratching dropping my phone it is heavy duty and is also crystal clear with screen protector

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great protection, easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great Otterbox product. I don't have to worry about my new iPhone X as this case provides superior protection.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the durability and price of love this case. And much easier to put The phone in and take out than the life proof case.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Love this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this type of product before but for a different kind of phone. I love that I feel as though my phone is protected.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterbox

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save your phone with a little more protection And I like the fact you can add the glass

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Screen protector

    Rated 2 out of 5 stars

    Good case normally, but no more screen protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new Otterbox case for the IPhone X fits well and feels secure. Only problem is... The otterbox no longer offers a screen protector for the IPhone X. Whereas all the other versions had the plastic protector, I was told at the store that the new one does not because of the slightly curved screen or something. After two months of normal use and no drops, my screen has some micro scratches on the front. I’m not sure why Otterbox got rid of the screen protection, but if it were not for the belt clip system I use I would switch brands.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi lCruise00,

      We're sorry to see that you're feeling some doubts surrounding the new screenless style for the iPhone X Defender Series! We purposely decided to forego the built-in screen protector on this version because we truly feel that customers will have the best interaction with the infinity display via direct contact or use of a tempered glass screen protector. If you have any additional questions on this, please feel welcome to call our friendly Otters at 1-855-688-7269, and they'll be happy to help out!

      Sincerely,
      OtterBox Customer Service Team otterbox

  • Cons mentioned:
    Screen protector

    Rated 5 out of 5 stars

    Great Protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy case, but Otterbox stopped including a screen as part of the case. Still the best case you can get, in my experience!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Excellent I-phone protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used an Otterbox on my previous phone. The phone was inadvertently dropped multiple times but phone was never damaged.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    great support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use only defender cases in our plant for the mechanics to prevent damages to company phones. Love the defender cases.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Looks and feels great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the protection it provides the sides and beveled front and it’s great that I don’t have to clean a plastic cover.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Nice case for iPhone X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case provides excellent protection for iPhonne X. Lightweight and compact, it offers extra protection at the corners.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Protects well

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the slimmest, not prettiest but when phones cost $1000 now & days, this cover protects perfectly. I don’t worry about dropping my phone. I’ve dropped it several times and it doesn’t have any scratches!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    This is protection...Period!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is great for keeping your device protected from the everyday and, unexpected mishaps that occur. Your screen is more likely to remain scratch free, and the body gets shock resistance from big bumps, and little drops.

    I would recommend this to a friend