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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1086 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers admire the Defender Series Modular Case's excellent protection and secure fit. Many appreciate the case's quality, ease of use, and available colors, while some find it a bit large. A common complaint is the lack of a built-in screen protector. The case's price and included belt clip are also frequently noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 1,086 reviews
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the great service we always receive when we shop at the Merrillville Location.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good protection, but bulky.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this for the protection of my iPhone. I do not like the way it leaves marks on the phone from the edges. After I take the cover off there is a film of something on the edge of the phone and it is hard to get off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Only use otter box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the otter boxes cases. I only use them on my devices. 3 phones total and an iPad. Will continue to use them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Anytime I get a new phone, the first thing that goes on is a screen protector and an otter box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Drop from...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ten feet and still no issues. Bulks things up a bit but better than shelling out another grand for wrecked phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Strong and durable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is perfect for this apple phone. It’s strong and durable. No damages happening to this phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter box defender

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this otter box defender, due to job I drop my phone a lot and this case is just perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using defender series for years and they always been extremely durable. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Love this case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is great. I’ve dropped it a hounded time with no damage to the phone. My only problem is the clip breaks easily. I bought two clips and both broke.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey there,

      It's so awesome to see that this Defender has kept your iPhone safe during at least one hundred drops! Our apologies that the belt clip has run into a few issues, and for future reference, please know that our friendly Otters are always happy to replace any damaged parts under our warranty (including belt clips). Just give them a ring at 1-855-688-7269, and they'll fix up a claim in practically no time at all!

      Sincerely,
      OtterBox Customer Service Team otterbox

  • Rated 5 out of 5 stars

    Great phone case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone case is thin and durable. It has a slip resistant skin and easy to wipe clean with a damp cloth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this case less than a month ago. I really like it but the camo is already starting to scratch off

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Durable product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone case is durable and nice looking. It protects my phone while also having a nice appearance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb performance and protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My iPhone X was left on my car drove 3 miles and was still by windshield wiper blades. Amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Defender case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using Otter Box Defender case for all my iPhones so bought this to use with my new iPhone X.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of space, awesome pictures from a great camera. Still getting use to no home button for now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Touch Protection

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son has had his iphone in this case for over 2 years ... works great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The OtterBox defender series is a great product !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only complaint is that it does not come with the front cover which I believe is critical I had to go out and purchase separate front cover adding to the expense and inconvenience of my purchase .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always love the Otter Box brand, I have dropped this phone several times and it still hasn’t cracked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my son for a Christmas present for his new phone. It is slim and still does its job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get one for every new phone I get and always will as they’ve never failed me!

    I would recommend this to a friend