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Customer Ratings & Reviews

Your price for this item is $59.99

Customer reviews

Rating 4.7 out of 5 stars with 1136 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are delighted by the Defender Series Modular Case's excellent protection and perfect fit for their Samsung Galaxy S9+. Many appreciate its ease of use and the secure belt clip, while some find the added bulk and the lack of a built-in screen protector to be drawbacks. The case's quality and design also receive positive feedback, although some customers mention concerns about the price and compatibility with wireless charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 1,136 reviews
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Phone Protection at its Finest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Otterbox is a really wonderful case if you want something that is actually going to protect your phone if you're not just looking for something pretty or cool. They are really great, easy to put on, and I feel safer having one on my phone, without question.

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Great cover for overall use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a bit bulky but I expected that. It looks really nice with the phone. Fingerprint access area very easy to just feel the spot. Slightly rougher surface is easy to grasp doesn't slip. I even use the belt clip on occasion when pockets aren't available.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    OTTER BOX is best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When one purchases the best phone on the market, u have to protect it with the best designed, best fit cover on the market. This cover manages to protect the entire S9+ while still allowing you to see the entire curved edges of the screen.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Screen protector

    Rated 5 out of 5 stars

    Protecting my new phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used the same Otter Box protective case on an earlier phone. Worked very well, no phone damage for over two years. I did not buy one on my previous phone. I ended up with a cracked screen. My new phone now has this very good case.

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    Loyal Otterbox Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this otter box phone case works great to protect the screen. The rubber material helps keep the phone in your hand and not slip. Plus I finally got something feminine that is not too girly. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After watching a youtube video on how to assemble this i had to get one for my new S9+. Installtion was very easy and the look and feel are also very nice. The nuber one reason i bought this was for the protection.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Screen protector

    Rated 5 out of 5 stars

    Great phone protector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even better than OB's used in the past. More flexible, no extra screen cover for ease of use, built up sides to help prevent scratches and is even color coordinated to match my new Samsung S9+. ❤ it!

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Good Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Combined with a glass screen protector, this meets my needs for phone protection. It does not add too much bulk to the phone and I am able to charge wirelessly thru the case. No issues with button, speaker, or camera access. So far it is the same reliable quality as my previous Otterbox cases.

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Great case, works well!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only reason for 4 stars is I prefer cases that cover the screen too. But this was for my wifes phone. She has had no issues with it at all. Everything fits snuggly and the few times she dropped her phone, this protecting the phone as Otter is known for.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great OtterBox case + clip!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my husband last week because he needed a reliable case plus belt clip is a must for him so I went with this OtterBox one and he loved it! Great case with protection and the price is comparable to all the other OtterBox cases but this one comes with a clip as well.

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    Fits my new Samsung Galaxy S9+ like a glove!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OtterBox - Defender Series Modular Case for Samsung Galaxy S9+ - Black- fits my Samsung Galaxy S9+ like a glove. The Otter Box offers great protection and make the phone much easier to hold.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Very Protective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only reason that I docked them a star is that the new Defender cases no longer have the built-in screen protectors that the older versions had. The case serves its purpose of protecting the phone, but I had to purchase a screen protector separately to insure that the screen is also protected.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Very good case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only reason that I docked them a star is that the new Defender cases no longer have the built-in screen protectors that the older versions had. The case serves its purpose of protecting the phone, but I had to purchase a screen protector separately to insure that the screen is also protected.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Otterbox phone case

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case was purchased for my Samsung Galaxy S9+ cell phone. It fits the phone perfectly. It is very sturdy and looks attractive. It protects the phone very well.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Wireless charging

    Rated 5 out of 5 stars

    Great Protection

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case works great for protection for my phone! However, be aware that many wireless chargers will not work with the case on the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Fit

    Rated 5 out of 5 stars

    Perfect fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a fan of otter box products and this case did not disappoint! Fits my 9+ perfectly and is easy to take on and off when needed without stretching out or holding humidity.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Great case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this case! It’s not too bulky but still offers protection for my phone! When you spend $1000 on a device you want to feel confident it’s going to be protected!

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    great case

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we drop our phones all the time but with this case you would not be able to tell not a scratch on them we always use otterbox it's one of the best ones out there the only thing i don't care for is outerbox took out the built in screen protector

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi grandma,

      We're glad to hear this Defender Series case has been a trusted line of defense for you!

      We decided to remove the built-in screen protector to allow direct, clear-cut access to your curved display. While we understand how this can feel more vulnerable, we assure you this case went through extensive testing to earn its Certified Drop + Protection rating. If you're looking for more peace of mind, we make awesome tempered glass screen protectors that should complement your Defender perfectly. Check them out here: https://www.bestbuy.com/site/otterbox-alpha-glass-screen-protector-for-samsung-galaxy-s9-clear/6219395.p?skuId=6219395

      If you have any further questions or concerns, please don't hesitate to reach out to us at 1-855-688-7269, and we'd be happy to help!

      Cheers,
      OtterBox Customer Service Team OtterBox

  • Pros mentioned:
    Protection
    Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Great protective case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protective case. I trust that it would protect my phone in the event of a drop. Unfortunately the defender doesn't come with the built in screen protector anymore. Returned it, since I was looking for the built in screen protector. Still an amazing case.

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    Easy to hold

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this not just to protect the phone, but so I would be less likely to drop it. (I have arthritis and a very weak grip.) It's very comfortable to hold.

    I would recommend this to a friend