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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1070 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are impressed with the Defender Series Case's protective qualities and how well it fits the Samsung Galaxy S9. Many appreciate the ease of use and the case's grippy texture, while some find it a bit bulky. A common complaint is the lack of a built-in screen protector and the difficulty some users experience with the port covers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,070 reviews
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Snug fit, good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my S9 which I inevitably dropped within hours of getting. Thankfully, the case not only fits snugly but protects the phone well. Better design then the S8 Otterbox.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Can’t go wrong with OtterBox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this case on sale and I tell you, it protects my mother’s phone like a glove. Whether she wants to put it in her purse or just use the holster clip it is always protected.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Phone protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used the Otterbox Defender Series for my Samsung S series phones for years and have never had to have a phone repaired due to breakage. Great product to protect my investment.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Woul dnt have a phone without my OTTER ...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought my 2nd expensive phone and I would not even own a cheaper phone without my OTTER . they are the best protection ever .nothing more needs to be said hey Its a Otter !

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great product to protect the smartphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Otterbox products to protect my Samsung S series smartphones and the experience has been excellent. It has protected the phone from falls on concrete surface.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great protective case

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protective case! I always trust Otterbox with my kids' phones and it's the only brand my husband will use as he works construction. The phones stay safe.

    I would recommend this to a friend
  • Cons mentioned:
    Port covers

    Rated 5 out of 5 stars

    Good Case Protects the Phone Very Well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits really good around the phone.. Covers the edges to protect the phone. The pull out for the charge and the plug for the head set is very tight, a little difficult to open.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great protection for my phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a perfect protector for my phone. Unlike other cases, this one protects while not being bulky. I would recommend this to anyone with slippery hands, like me!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got the new phone needed a case always buy otter box have a problem with my phones going off for a walk bu themselves they like to bounce around these are great protection

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Strong and reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a strong case protects your expensive device. I'm little messy so my phone keeps kissing the floor every day. I've no worries with otterbox protecting it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    love otterbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is my 5th otterbox and i love them. they protect the device and various colors are available. love this dark dark purple one. it is my favorite color choice.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Husband love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this for my husband and he loves it. At first he was a little leary but after he put it on his phones he was in love. He like the feel and and the fit.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Solid case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this case. Just got my new phone and bought a different otter box case for it. Although I liked it I saw this one and it seems so much more protective.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Excellent protector for us clumsies

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can drop your phone several times and no longer gasp for air. Securely knowing there's definitely no crack when you pick it up. I use Otterbox everytime!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Phone Secured

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've broken phones in the past due to crappy case but this isn't the case with my new Otter Box. With every drop of my phone, I know it's safe with the box on.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    I have high expectations!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an Otter Box on my last Galaxy (S5). Four years and not a scratch on it. I expect this one to protect my new Galaxy just as well. It seems like it will!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Worth the Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox is by far the best phone protecting case you can get. This is the second time we have gotten it. The phone has been dropped and it did not get damaged.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Otterbox protector for my Galaxy S9 is great!!! It provides excellent protection and makes my phone feel much more secure while holding it in my hand.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects my new phone, keeps it safe when I drop it, looks nice, smooth and sleek, and works well. Really wish they had a front cover like before so I didn't have to purchase another piece for the front, but otherwise it works well.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 4 out of 5 stars

    Good durable case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case is great. I only dropped it to 4 instead of 5 because chances are you will have to order it. The likelihood of anyone having it in stock is slim to none. Seems everyone only stocks Otter Boxes for the most expensive Phones they sell.

    I would recommend this to a friend