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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1070 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are impressed with the Defender Series Case's protective qualities and how well it fits the Samsung Galaxy S9. Many appreciate the ease of use and the case's grippy texture, while some find it a bit bulky. A common complaint is the lack of a built-in screen protector and the difficulty some users experience with the port covers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,070 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone snaps right in place. Small so less bulky than N other cases. Dropped phone once worked as expected! Nice kick stand.

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Solid Protective Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this case to protect my new S9 Phone since my last otterbox case never failed me. It's not as bulky as the S6 otterbox and the plastic doesn't have as much grip to it, but so far it's been working good.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 5 out of 5 stars

    Love Otterbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Consistently good over the years across multiple models. Wish it came with a Gorilla glass type screen cover but good otherwise.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 5 out of 5 stars

    Seems smaller than last models

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact it has no screen saver. Seems less bulky than previous otterbox defenders, although the phone is a little thinner slso.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Love the new Design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Otter Boxes, But they would be a lot more fun with more of a pattern selection! As far as protection they are the best!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterbox is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seriously I drop my phone all the time and the Defender series of Otterbox is the ONLY things that saves it. Plus this purple is cute.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I trust my phone is safe in it. I wish there were some sort of screen over the speaker port because it gets dusty where I work. I will be spending the money to get a life proof case which is better sealed.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    great case and has style and color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love otter box cases and was hesitant due to this not having a protective cover but it's awesome, dropped my phone and not a scratch.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Tough Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have always purchased Otterbox cases for every phone we have ever had. Knock on wood, we also have never broken a screen.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Awesome phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work on farm, bump into gates all the time, drop my phone on concrete, phone is perfectly fine thanks to the otterbox case

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Solid Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not the most glamorous case, but it does a great job of protecting your phone. It’s the perfect case for a klutzy person.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color. Glad I purchased this for my phone since I've dropped it several times without any damage.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Tough as nails!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am loving my new Otter Box! I have already dropped my phone and it totally saved it. Already proved to be money well spent!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    ugly color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the otterbox but its an ugly color to call purple bought it however as they had no pink or "pretty" colors and wasn't taking a chance on the NEW phone since they are so slick without cases

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Wouldn't have a cell phone without one!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On several occasions I have dropped my phone and without the Otter box, I am sure the phone would have been destroyed.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Car for a Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves this case... she likes the feel of the case and also feels confident it will protect the phone in a fall or drop

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great protective cover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The otter is a very good phone cover and protector has good cushion 4 absorbing impact and protects against the elements

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Great Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OtterBox continually lives up to their standards for durable cases. This case has a good feel and good protective qualities. This case would have 5 stars if it also included a built in screen cover.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Good protection for everyday life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the otter box products but I would love it more if it came with a front cover instead of just having glass sheet protector

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Very nice and sturdy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautifully made. Very powerful. Love the different choices. Do not have to worry about phone getting broken when dropped

    I would recommend this to a friend