Customer Ratings & Reviews
- Model:
- 50497BBR
- SKU:
- 6196543
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are impressed with the Defender Series Case's protective qualities and how well it fits the Samsung Galaxy S9. Many appreciate the ease of use and the case's grippy texture, while some find it a bit bulky. A common complaint is the lack of a built-in screen protector and the difficulty some users experience with the port covers.
This summary was generated by AI based on customer reviews.
the perfect case
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Every thing I want, this case has been perfect. Price was good too.
I would recommend this to a friend- Pros mentioned:Protection
OtterBox
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would never own a phone and not put an OtterBox on to protect it!
I would recommend this to a friend Good Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a strong product to protect my phone, like the belt clip since it reduces butt calls. It is hard to get the phone into the case
I would recommend this to a friend- Pros mentioned:Protection
Great phone protection.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome protection from drops and dings and dirt. I love colors options.
I would recommend this to a friend - Cons mentioned:Port covers
Good Protective Case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Case feels solid and holds my Galaxy S9 securely. Charging port cover can be hard to remove. Would have liked some more color choices.
I would recommend this to a friend - Cons mentioned:Bulk
Protects phone well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The case is very sturdy and comes with a holder that can be used to prop a phone. The reason it has 4 stars is because it's kinda bulky.
I would recommend this to a friend - Cons mentioned:Screen protector
description is wrong
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this because I wanted an Otterbox case like the one I had previously. The description said the defender case had a built in screen protector (specifically what I was looking for) and I thought it made sense because it was on clearance and the new otterboxes don't have the screen protector. HOwever, when I received it - NO SCREEN PROTECTOR! It's so frustrating when you carefully read the description and it is wrong.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi, SJET!
We're sorry for any confusion with this case. This is something that we're aware of, and we're making sure this gets fixed as quickly as possible. Best Buy is usually excellent about having all the correct information present, but once in a blue moon, some wires can get crossed. We're sorry again for any frustration this may have caused.
Best,
OtterBox Customer Service Team
- Pros mentioned:Protection
Great protection
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Rugged yet slim. I've dropped my s9 a few times and not a scratch.
I would recommend this to a friend - Pros mentioned:Case quality
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product is great and I love the color. It seems to be good quality.
I would recommend this to a friend good case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and light but still durable/protective. Doesn't interfere with anything.
I would recommend this to a friend- Pros mentioned:Case quality
Awesome!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my daughter very strong case would recommend it hands down
I would recommend this to a friend - Pros mentioned:Protection
Otterbox for Samsung
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Otterbox is great at protecting my phone against accidentally damage.
I would recommend this to a friend - Pros mentioned:Protection
Great protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far my phone has been well protected. Otterbox is a great product.
I would recommend this to a friend - Pros mentioned:Protection
Awesome case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Outter cases are the best thing they invented exceeds my expectation.
I would recommend this to a friend Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and price for my galaxy9s, best buy alwat sell good product.
I would recommend this to a friend- Pros mentioned:Ease of use
Perfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As designed and works great. There is nothing complicated and works as stated
I would recommend this to a friend - Pros mentioned:Protection
Tough
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best tough protector. I got a rough job and never get damage to my phone.
I would recommend this to a friend - Pros mentioned:Protection
Great phone case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lovw it. Has kept my phone from having a shared screen so many time
I would recommend this to a friend - Pros mentioned:Protection
Great phone case.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great phone case and provides great protection for my phone.
I would recommend this to a friend - Pros mentioned:Protection
Decent case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not overly bulky. Covers well. Definitely saved my phone from a few drops.
I would recommend this to a friend