Customer Ratings & Reviews
- Model:
- 50497BBR
- SKU:
- 6196543
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are impressed with the Defender Series Case's protective qualities and how well it fits the Samsung Galaxy S9. Many appreciate the ease of use and the case's grippy texture, while some find it a bit bulky. A common complaint is the lack of a built-in screen protector and the difficulty some users experience with the port covers.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Protection
Good fit.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldn't have a phone without the Otter Box. Good protection.
I would recommend this to a friend - Pros mentioned:Protection
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. It protects my phone at all times. Excellent!!!
I would recommend this to a friend - Pros mentioned:Protection
Protect your phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best case out there. You will not break a phone with it.
I would recommend this to a friend - Cons mentioned:Screen protector
Good case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have always used otterbox cases to protect my phones. Would give it 5 stars if it had better protection for the screen.
I would recommend this to a friend .otter box has saved my phones over the years
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great item and I can use it with or without the belt clup.
I would recommend this to a friend- Pros mentioned:Protection
Rugged Case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Second phone I've bought this case for and works great!
I would recommend this to a friend - Pros mentioned:Fit
Fits Like A glove
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent case! Fits like it is an original part of the phone.
I would recommend this to a friend - Pros mentioned:Protection
Great case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Case works just like it supposed to, my son loves it
I would recommend this to a friend - Cons mentioned:Screen protector
Protects the back
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've dropped my S9 phone once since adding this cover, luckily it landed on the back. Unlike the otter box I had on my S5, this cover doesn't cover the screen so I'm concerned about front protection. I guess covering a curved edge screen is an engineering puzzle they haven't figured out yet. Other than screen protection it seems fine. Will even let the phone wirelessly charge through the case.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey there John,
We're sorry to see that the new screenless design of the Galaxy S9 Defender is causing you some concern! This case was intentionally engineered to maintain superior security, as well as full device functionality. We predicted that any sort of integrated screen shield could cause issues with touch sensitivity and might interrupt your interaction with the device. While this case is still an extremely protective unit, if you're looking for a little extra peace of mind, we would recommend our Alpha Glass screen protector, which is cut and designed to fit seamlessly with the Defender. Check it out by following the link below, and feel free to call up our helpful Otters at 1-855-688-7269 with any further inquiries. We'll always do what we can to help out!
https://www.bestbuy.com/site/otterbox-alpha-glass-screen-protector-for-samsung-galaxy-s9-clear/6219387.p?skuId=6219387
Sincerely,
OtterBox Customer Service Team
- Pros mentioned:Protection
Fits well, protects phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my third oterbox. i have used them to protect each of my last 3 phones and they have performed well each time.
I would recommend this to a friend - Pros mentioned:Fit
Great protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice case by a great company. Box fits phone well.
I would recommend this to a friend - Pros mentioned:Protection
Otter box is the way to go
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Otter box always saves my phones. I'll never use another brand
I would recommend this to a friend - Pros mentioned:Protection
Otter box case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my case it has protected my phone.and I love the color
I would recommend this to a friend - Pros mentioned:Protection
Happy with my Otterbox
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps my phone safe and handy. Completely satisfied
I would recommend this to a friend - Pros mentioned:Protection
Nice
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Otterbox really protest your phone very well. I drops my iPhone a lot and still no issues.
I would recommend this to a friend - Pros mentioned:Protection
Great protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Phone has fell many times but no scratches or cracks
I would recommend this to a friend Rock solid
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The construction of this case is very robust. Two piece construction for the phone cove plus the cradle with a belt clip. Minor drawback is the increased size. My S9 with this case is as large as my wife's S9+ in it's case (which is the larger phone.) If you require additional protection for rough service the Defender is up to the task.
I would recommend this to a friend- Pros mentioned:Ease of use
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice case and easy to put on. The color is very nice.
I would recommend this to a friend - Pros mentioned:Protection
Great phone case.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great case, heavy duty and really protects your phone.
I would recommend this to a friend - Pros mentioned:Protection
Good case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Protects well. I feel better having the case on my phone.
I would recommend this to a friend