Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1070 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are impressed with the Defender Series Case's protective qualities and how well it fits the Samsung Galaxy S9. Many appreciate the ease of use and the case's grippy texture, while some find it a bit bulky. A common complaint is the lack of a built-in screen protector and the difficulty some users experience with the port covers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 1,070 reviews
  • Rated 4 out of 5 stars

    Love these cases!

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case for your phone. Handles drops well on concrete. We have dropped these a lot and had great experiences with these cases. Must haves!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my dad he does hard labor and is constently dropping his phone it’s is great the phone never breaks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keeps phone looking new

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is no other brand that I use on my electronic devices but otterbox!! Hands down the best on the market!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case, very durable. Awesome way to protect my phone. Can handle drops very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S9 Otterbox

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not have a phone if I did not have an Otterbox. Great drop protection. Does not come with a screenguard/shield.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection for your phone.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a new phone and purchased this phone case to protect my investment. Although pricey...you get what you pay for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    loved the price match

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wanted this case for my husbands new phone but best buys price was higher than amazon but they matched the price!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We only use otterbox cases in our family; so we knew it was going to be the first case for our daughters first phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy otterbox. Switched it up this last upgrade and phone cracked when dropped. So I'm back. Never leaving

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband works with water so it is crucial that he have a good water proof case. he is happy with this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love is phone case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is slim and fits well in pocket. Furthermore, it comes with a clip to hold your phone. Well built.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great case for the money and will protect your cell phone from unexpected falls and drops.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great as usual.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Otterbox Defender is awsome as expected. Their warranty is top notch. I have had them on all my phones for years.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Durable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't care for the difficulty in opening the dust cover for the charger port. Seems like over time, this door will fail. I sometimes need a knife or letter opener to pry it open.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still good 2 years later

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is still my phone case. It works well and has held up. Well worth the money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best possible

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter box makes the best cell phone cases. The only issue is with the curve on the phone's edges, it's impossible to put a full screen protector on the phone at the same time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tough

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my son's phone, as he is pretty rough on them. Tough outer shell, and holding up really well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Otterbox Defender

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like a good case, I've had the Defender on all my previous Galaxy phones and haven't had any problems so far. Only comes in one color scheme though, so that kinda sucks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Otterbox!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always used a case on my phones and love how slim the case is, very happy with the durability of the case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great way to keep a phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like to keep my cell phone on my belt and the last clip was too small. This clip did the trick, it's great.

    I would recommend this to a friend