Customer Ratings & Reviews
- Model:
- 50497BBR
- SKU:
- 6196543
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are impressed with the Defender Series Case's protective qualities and how well it fits the Samsung Galaxy S9. Many appreciate the ease of use and the case's grippy texture, while some find it a bit bulky. A common complaint is the lack of a built-in screen protector and the difficulty some users experience with the port covers.
This summary was generated by AI based on customer reviews.
Protects the Phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This case does protect the phone, but I do not like how bulky It is. If you are a lady this is going to be hard to slide into your pocket
I would recommend this to a friendLove otterboxes
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have used otterboxes since I got my first smartphone and I highly recommend them
I would recommend this to a friendsturdy Otter Box
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.for construction and rough use, it might not be great, because the front is not covered. That is the only reason i didn't give it 5 stars.
I would recommend this to a friendExcellent
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent case i don't have any complaint about this case, i recommend
I would recommend this to a friendCase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great case. Color was spot on. The case works amazingly and protects my phone.
I would recommend this to a friendHandy case and protects phone.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice works great. Tough and effective. They have improved this case.
I would recommend this to a friendGreat
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I be dropped my phone tons of time and this case is excellent
I would recommend this to a friendAwesome for purple lovers
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So excited they made a case for my phone in purple!
I would recommend this to a friendVery pleased
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great case and Best Buy price matched Amazon saved me over twenty dollars
I would recommend this to a friendGood protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is slimmer than most protectors but I feel it is stronger for the price
I would recommend this to a friend- Cons mentioned:Screen protector
It's an OtterBox.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's an ok case, just a little too expensive. It doesn't come with a screen protector either.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Damion,
We apologize this case hasn't been checking off all your boxes! We decided to fore-go the built-in screen protector to allow direct access to the curved display. Rest assured, this screenless version still passed all our required tests to earn its Certified Drop +Protection rating. We are confident this case should safeguard your investment for the long run.
If you're still looking for an extra line of defense, we make a great tempered glass screen protector. Please feel free to check it out here https://www.bestbuy.com/site/otterbox-alpha-glass-screen-protector-for-samsung-galaxy-s9-clear/6219387.p?skuId=6219387
Should you have any further questions or concerns, please don't hesitate to give us a call at 1-855-688-7269 and we'd be happy to chat!
Cheers,
obcst
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Otterbox covers are always very sturdy and protect The phone
I would recommend this to a friendGreat phone case.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter needs this level of protection and it works well for her.
I would recommend this to a friendUltimate protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this case is low profile and has great drop resistance. No breaks after 3 drops!
I would recommend this to a friendPhone Case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ive always bought Otter never a disappointment glad I did and you will too..
I would recommend this to a friend- Cons mentioned:Screen protector
No screen protector
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Having been very happy with prior Otterbox I was very disappointed with lack of screen protector
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey, DadJim.
We're sorry to hear that you're not loving the Defender Series case for your Galaxy S9. Our engineers determined that the best user interaction with the Galaxy S9's screen would be without the addition of a built-in screen protector. That being said, that case is totally compatible with Alpha Glass. Check that out here: https://www.bestbuy.com/site/otterbox-alpha-glass-screen-protector-for-samsung-galaxy-s9-clear/6219387.p?skuId=6219387
Best,
OtterBox Customer Service Team
Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great service and items available as needed to help and give prime information
I would recommend this to a friendpurchased for my mom
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i got this for my mom and although, i have a different color, we love it
I would recommend this to a friendSturdy case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is what I need for work and the kind I like with the clip.... seems sturdy enough except the bit of give when unhooking from the holder
I would recommend this to a friendLove OtterBox
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A great choice if you are tough on you phone. Proven itself many times.
I would recommend this to a friend