Black Friday is hereShop new DoorbustersShop now

Main Content

Customer Ratings & Reviews

Your price for this item is $56.99
Clearance
The comparable value price is $59.99

Customer reviews

Rating 4.7 out of 5 stars with 1566 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers frequently mention the excellent protection and secure fit offered by the Defender Series Pro case. Many appreciate the case's lightweight design and ease of use, along with its positive aesthetic qualities. However, some customers point out the lack of a screen protector and potential incompatibility with wireless charging. The overall quality and price are also frequently discussed aspects of the product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 1,566 reviews
  • Pros mentioned:
    Case quality, Protection

    Rated 5 out of 5 stars

    Phone Case

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great rugged quality, and protects the phone well.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Fantastic Protector!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is not only a beautiful color, but it does it’s JOB! I’m clumsy with my phone and drop it but this case has helped a lot. No cracks or broken screens. I also thought my phone would be bulky since it’s a thick case, but it’s not heavy or bulky. I highly recommend buying this product!

    I would recommend this to a friend
  • Pros mentioned:
    Case quality, Ease of use, Protection

    Rated 5 out of 5 stars

    Happy customer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great does a great job of protecting phone I have drop my phone on concrete floor at work more than six feet and did nothing to case super protective case was very happy I made the purchase would highly recommmend this case also very easy to install and take off to clean overall a 5star rateing

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk, Screen protector

    Rated 5 out of 5 stars

    Great otter box case but needs screen protector

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only buy otter box and am pleased with this case which doesn’t add much bull but makes me feel much safer. I do wish there was a screen protector, you’ll need to spend extra on that and for the price I really think one should be included. Love the belt clip.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Great Case, worth the cost

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very protective case for the phone. It fits well and protects the cameras and the screen when placed on a flat surface. It feels good to hold (to me) and allows pressing all the buttons with ease. Accessing the 'silent' switch requires opening a flap but it isn't too hard to do. Similarly, charging requires opening a flap on the bottom to access the charge port which is a bit fiddly to do. I bought a wireless charger to charge it to get around messing with the flap, however, due to the thickness of the case you will need to buy a strong wireless charger - low power wireless chargers don't seem to have enough power to get through the thick case to charge the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Screen protector

    Rated 5 out of 5 stars

    Happy with OtterBox Defender Series over the years

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this product. I have used OtterBox Defender series on my phones over the last several years and not once has my phone inside been harmed. I've dropped my phones among other things and never once has the screen broken. This has no screen cover, so it is an extra expense to put a screen protector on the phone, but for as much as these phones cost, it's worth the trouble and extra expense. I've not used the MagSafe charger or other accessories which I understand, per other reviews, do not work with this case so that will be a negative, but for me, not a big deal.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk, Wireless charging

    Rated 5 out of 5 stars

    Great protection not so good at wireless charging.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent case for protecting the phone. A little bulky. Wireless charging is possible but painful as the phone has to be perfectly align for it to charge.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best there is

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a long time Otterbox user and I've seen the progression from the bulky, tank-like cases to what is offered now. This is by FAR the best of the Defender series that protects one of the largest phones on the market. But the case isn't the same as it was. It's sleek and streamlined, but still providing the same protection. If you want to protect your $1000 investment in an iPhone 12 Pro Max, then get this case. If you want to file an insurance claim and replace your iPhone when it breaks, then get a different, useless case. Can't go wrong with this case!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Heavy duty protection

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best case ever that gave your phone great protection , I like the new design from otter box and it is not heavy weight like the previous model

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Great Protection

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the Otter Box Defender series purple iPhone 12 Max Pro case. The cover fits my new iPhone 13 Pro Max cell phone perfectly. I love that the otter box case will totally protect my cell phone if it falls on the ground. I really like the thickness of the case. Also I really like the clip on the case so I can attach the clip to my front pocket on my pants or I can put the case inside of my back pocket. Love It!!! Have not had time to learn how to use the camera but I will in time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Fit, Protection

    Rated 5 out of 5 stars

    Otter Box

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product fits very securely and is user friendly. I would recommend it to others as it provides a lot of protection for your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best case

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What else needs to be said. Best case out there dropped 100s of time never had a scratch or ding on the phone

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Worth the price

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hard plastic lasted me about 6 months. I do drop my phone a a lot unfortunately but it protects my phone every time, Make sure you replace the hard case before you crack your phone cause of it. But their lifetime guarantee is worth the price for this case ! I filed a claim and paid 7 dollars for shipping and I got another one for free. I used this guarantee on other phones as well. Otterbox lifer here.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection
    Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Slimmer look

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is a good case ,fits perfect, and it gives a good protection,)I Would say) it is slimmer than the the SX max. It does not get 5 stars 'cause I do like the bulky look and feel of the SX MAX defender pro.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Wonderful protection

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great improvement compared to previous iPhone Defender cases. This model is much lighter and thinner than the previous models, but still seems to provide the protection we tend to look for in the Otterbox Defender series. With that being said, it may have been the downfall to why I switched to a different brand. The size of the case (comparable to a brand that is $20 less) and the inability to show off the color of the phone, contributed to me switching.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Product worth the money

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    protects my I-Phone really well......no broken screen here!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Phone case

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best iPhone case I bought so far , dropped my phone so many times , no damage at all

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Grip, Protection

    Rated 5 out of 5 stars

    Case

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fits the phone perfect, never slips out of my hands and it protects it, it even looks really good too

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterly great way to protect your investment.

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protect your investment the Otterbox way. You will be glad you did.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    wonderful phone protector

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone protector was awesome. i will buy again and again

    I would recommend this to a friend
Sponsored