Customers frequently mention the excellent protection and ease of use offered by the Defender Series Pro Case. Many appreciate the case's good fit and quality, along with its attractive colors and inclusion of a belt clip. However, some find the case bulky and heavy, and the lack of a screen protector is a common complaint. The installation process is also mentioned as a potential point of difficulty for some users.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 1,513 reviews
Pros mentioned:
Protection
Rated 5 out of 5 stars
Great product
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This reviewer received promo considerations or sweepstakes entry for writing a review.
It works great and protects phone very easy to put on
This review is from OtterBox - Defender Series Pro Case for Apple® iPhone® XR - Black
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Otterbox quality
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent case for protection and wireless charging
This review is from OtterBox - Defender Series Pro Case for Apple® iPhone® XR - Black
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Good
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Protects the phone from drops well.A good rugged case
This review is from OtterBox - Defender Series Pro Case for Apple® iPhone® XR - Black
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Bulky but sturdy
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This cover is great .. it's very study and protective
I would recommend this to a friend
Pros mentioned:
Fit
Rated 5 out of 5 stars
Great case
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This fits my phone like a glove and will protect it.
This review is from OtterBox - Defender Series Pro Case for Apple® iPhone® XR - Black
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Excellent
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent product provides protection for my iPhone
This review is from OtterBox - Defender Series Pro Case for Apple® iPhone® XR - Black
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Strong
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Very strong. Easy to put on phone. Great warranty!!!
This review is from OtterBox - Defender Series Pro Case for Apple® iPhone® XR - Black
I would recommend this to a friend
Pros mentioned:
Case quality
Rated 5 out of 5 stars
Great case
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Fantastic case and really pretty. Wife loves it nbn
This review is from OtterBox - Defender Series Pro Case for Apple® iPhone® XR - Purple Nebula
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
AWESOME!!!!!! MONEY WELL SPENT
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
OTTERBOX Best Investment ever for iPhone PROTECTION
This review is from OtterBox - Defender Series Pro Case for Apple® iPhone® XR - Purple Nebula
I would recommend this to a friend
Pros mentioned:
Case quality
Rated 5 out of 5 stars
Great protection!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The best iPhone case around. Great warranty as well!
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
new phone protection
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
good phone protection a good feel to secure in hand
This review is from OtterBox - Defender Series Pro Case for Apple® iPhone® XR - Black
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Love it
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I would never leave home without my otter box case.
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Great phone case
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s a great phone case we are very pleased with it
This review is from OtterBox - Defender Series Pro Case for Apple® iPhone® XR - Black
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Great case
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy case to put on iPhone protects phone very well
This review is from OtterBox - Defender Series Pro Case for Apple® iPhone® XR - Black
I would recommend this to a friend
Pros mentioned:
Fit
Rated 5 out of 5 stars
Great case!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Fits perfectly and has kept my phone scratch free!
This review is from OtterBox - Defender Series Pro Case for Apple® iPhone® XR - Black
I would recommend this to a friend
Pros mentioned:
Fit
Rated 5 out of 5 stars
Great product
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good fit on the phone and durable for everyday use
This review is from OtterBox - Defender Series Pro Case for Apple® iPhone® XR - Black
I would recommend this to a friend
Pros mentioned:
Protection
Rated 4 out of 5 stars
Pricey, but some swear by these cases
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Personally I think they are over priced, but I have end users that swear by these cases. They do their job.
I would recommend this to a friend
Rated 5 out of 5 stars
Two thumbs up
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent brand otter box, great deal when I purchased. I’ve purchased case protection for iPads in the pass just ,ta all round great quality product ,that you can trust, hands down excellent product would definitely purchase again as well as Recommend otter box brand
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Nice case
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Case keeps my phone protected. Great investment. !
This review is from OtterBox - Defender Series Pro Case for Apple® iPhone® XR - Black
I would recommend this to a friend
Cons mentioned:
Screen protector
Rated 1 out of 5 stars
Wrong product
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I ordered this based on the information and the images. I specifically wanted the one with the full protection - I get home from my 1 hour round trip through nightmare traffic only to look closer and see “Screenless edition” on a little sticker on the box. No where in the title does it say “screenless” and the images show the full layered product I wanted. Thanks for wasting my time Best Buy!
This review is from OtterBox - Defender Series Pro Case for Apple® iPhone® XR - Black
No, I would not recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
Hi there!
We're sorry to hear about your frustration with your new Defender Series Pro case. After some extensive design testing, our engineers determined that the best way to interact with the screen of this device was without the addition of a built-in screen protector. That being said, that case is totally compatible with Alpha Glass and Amplify. Give us a ring at 1-855-688-7269, and we'd be more than happy to discuss those protection options with you.