Black Friday is hereShop new DoorbustersShop now

Main Content

Customer Ratings & Reviews

Your price for this item is $35.99
Clearance
The comparable value price is $59.99

Customer reviews

Rating 4.7 out of 5 stars with 1513 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers frequently mention the excellent protection and ease of use offered by the Defender Series Pro Case. Many appreciate the case's good fit and quality, along with its attractive colors and inclusion of a belt clip. However, some find the case bulky and heavy, and the lack of a screen protector is a common complaint. The installation process is also mentioned as a potential point of difficulty for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 1,513 reviews
  • Pros mentioned:
    Protection
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Very protective case!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is very protective, and has a nice high raised lip to help protect the screen in case of a drop face down. It is a little bulky, but for the protection it offers, it is worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    great case that protects my phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case really protects my phone. I needed a case that has a belt clip and now this clip can be used to hold your phone up on a flat surface so you can watch videos hands free.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Good case but...

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used otterbox defender cases for all my phones. They provide superb protection against falls and scratches. For this iPhone XR model it doesn't Include the built in screen protection like other past models. Had to purchase separate screen protector. Reason for 4 of 5 stars. Everything else is good

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Most Impressive

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is like a tank. Easy to hold and totally covers and protects phone. Extended lip adds protection in case of a drop. Spending the extra for this case is well worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality, Protection

    Rated 5 out of 5 stars

    Exactly what was needed

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this ship my daughter will not destroy her new phone. Otterbox has always been excellent cases and thus one did not disappoint. 1 month down and is doing its job.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Screen protector

    Rated 5 out of 5 stars

    iPhone XR CASE

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At the recommendation of a Best Buy employee and knowing we have always been pleased with Otterbox. New cases do not have plastic to cover screen but does have rubber edges.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Great case for my iPhone. Excellent protection.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects the phone and is easy to use and charge with the case on the phone. The belt carrier for it is also very easy to use and keeps the phone available and protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Handy item

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These boxes protected the phones but were a little difficulty using the phone while xase was on.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It makes the phone a little bulkier, but the protection it gives makes it more than worth it. It protects me from the damage my occasional clumsiness would cause.

    I would recommend this to a friend
  • Pros mentioned:
    Grip
    Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Great protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my otter box cover. Feels good in you hand and doesn’t slip on smooth surface. Needed to get a screen protection as it didn’t have one. The clip can be used to cover the screen when you not using the phone. Or clip it on the back and you can stand up your phone but it wil cover up the rear camera.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Durable Cover

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the protection that the OtterBox provides for my iPhone. Easy to install and remove, as needed.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Screen protector

    Rated 5 out of 5 stars

    Solid case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect case for my new iPhone. Doesn't have the built in screen protection like my old case, but that was easily remedied with safety glass which looks better anyway.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Works Great for me

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a little worried it would be to bulky but keeps my phone safe and does not interfere with any of my phone operations. Very happy with purchase and protection

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Screen protector

    Rated 5 out of 5 stars

    Apple

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best I phone protector the than they don't have the screen protector I don't know why they remove it

    I would recommend this to a friend
  • Pros mentioned:
    Case quality, Protection

    Rated 5 out of 5 stars

    Best otter box made

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used all the otter boxes they make and have found the defender is by far the best. It protects the entire phone better, feels better, and is solid protection.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    Third phone, Third Case

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 3rd otter box I’ve purchased. It’s a great product that works. It may cost a bit more but it’s cheaper than getting a new phone!!

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Screen protector

    Rated 5 out of 5 stars

    Great but on large side

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case Very good protection On the large side but that’s what gives it great protection You need to buy a screen saver with this case and most other ones

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best Case I've Ever Owned

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Otterbox cases are not the cheapest on the market - for good reason. You really get what you pay for with phone cases - and this one has saved my XR from cracking/breaking countless times in the time I've owned it. It's sturdy, offers great protection, and doesn't interfere with plugging the charging cord in. It does add to the phone's overall size, and some will probably balk at the extra bulk when carrying in a pocket, but based on the cost of a new phone, it's an easy inconvenience to overcome. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    great case as always!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    reliable, dependable and strong...these cases always work amazing to protect your product as much as possible! also provides great gripping action when holding!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Superior protection for your iPhone XR

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox pretty much nailed it with this case. I love that you get the durable construction of the Defender and ability to use your own screen shield. The charging port and sound switch are covered. Camera is nicely recessed to avoid scratches. Even with all the protection, it still allows wireless charging! The only negative is that I do wish Otterbox still offered the thin material over the speaker openings to keep out dust, lint, and other minor debris. Very solid case that will keep my phone safe from drops during runs or bike rides. Highly recommend!

    I would recommend this to a friend
Sponsored