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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1513 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers frequently mention the excellent protection and ease of use offered by the Defender Series Pro Case. Many appreciate the case's good fit and quality, along with its attractive colors and inclusion of a belt clip. However, some find the case bulky and heavy, and the lack of a screen protector is a common complaint. The installation process is also mentioned as a potential point of difficulty for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 1,513 reviews
  • Cons mentioned:
    Screen protector

    Rated 3 out of 5 stars

    OtterBox are always top notch!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great case. The only issue is the screen cover so you will need to get one of those. Be careful, as they are not that easy to affix to your phone. This case is great, however, after purchasing it from Best Buy it was located at other places for much cheaper. Do your research and choose wisely.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, sturdy product. Not inexpensive but worth it to protect expensive iphones.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Does a good job protecting I-Phone.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to put on and is sturdy. Needed to protect from drops from outdoor activities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case, needs better label

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought I was purchasing a grey otterbox case. Instead once I opened box in better lighting it is a shade of purple. On the box I could not clearly see a color listed, only on receipt. It’s ok but frustrating because it’s not what I wanted.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great case for Iphone XR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case secures the phone very well. Only reason it doesn't get 5 stars is the price.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great otter box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will not use a phone without an otter box. It protects it and helps it hold its value.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Tough but big

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very tough case and protects screen. Case is a little big and hard to get out of pocket

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Sturdy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kinda bulky, but does the job! Haven’t broken my phone yet, with multiple drops.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and holds up well to all elements and saves your phone from being damaged

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Best case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent case for the iPhone XR. Even if you drop no scratches or cracks on phone

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Near indestructible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will protect your phone from pretty much all potential damage of everyday use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy for active individuals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is hands down the best case that I have purchased for any of my phones. I like that it doesn’t have the plastic screen over it and it allows me to put an HD glass over the phone instead. It has held up great for months on end.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Great way to protect your phone!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the Ottobox but it is a little bulky to carry and a little heavy

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    good for all coverage protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pricey but good! it completely covers the phone so i’m not worried if i drop it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter box is an excellent product. This is a great case for your iPhone XR

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 4 out of 5 stars

    Really good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love it. And it is a really good case. I would recommend this to anybody

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Good protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feel better having an otterbox case on my iPhone. Sturdy and fits great!

    I would recommend this to a friend
  • Cons mentioned:
    Installation

    Rated 4 out of 5 stars

    Sturdy, feels secure in your hands!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would’ve been difficult to install, if not for associate assisting me!

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    solid case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice case, kind of miss having the built in screen protector though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Helpful and sturdy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The otter box works for my outdoor activities. Good price too

    I would recommend this to a friend
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