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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1513 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers frequently mention the excellent protection and ease of use offered by the Defender Series Pro Case. Many appreciate the case's good fit and quality, along with its attractive colors and inclusion of a belt clip. However, some find the case bulky and heavy, and the lack of a screen protector is a common complaint. The installation process is also mentioned as a potential point of difficulty for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 1,513 reviews
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    This is exactly what I was looking for

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone protection! Especially with the cost of phones nowadays.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Good case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case is good except no screen cover.would be great if it had a screen cover

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good case for protecting my phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection for my phone. Plus it does not make my phone too large.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad Otterbox had a defender series case available when the Xr phone was released. It’s the sturdy case needed in case the phone gets dropped. And Otterbox stands by their warranties provided you give them proof of purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have otter box for every iPhone I have owned and this one is just as amazing. I wouldn’t use any other case. I have dropped it many times and when I remove the phone from the case it looks like it just came out the box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my opinion the xr is the best phone Apple has made so far. The otter box case didn't have a cover so I had to purchase the screen protector. I am very pleased with my over all purchases and service from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The larger screen is very helpful. Still trying to get used to some of the features on the phone since I upgraded from an I-Phone 6. So far everything has worked well and no issue's.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Protective case for clutz like me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The large case takes some getting used to but it does protect the phone

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality, easy to put on. Just with it had a screen protector.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good protective cover

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good Protection for my device. I consider a cover very important.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Otter case good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case is good. Nice protection. Makes my phone look bigger than it is.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    A bit balky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case offered great protection, but is to big to fit in a pocket

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My favorite case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter box has always been my favorite item to use with my iPhones and the best part there is no secondary screen in the case which makes it nice when you add a screen protector on the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Works great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case has already protected my phone when I dropped it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Sturdy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects phone to the max - but it is bulky. The tabs are annoying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the OtterBox-defender pro case for my husband he's very satisfied he had the older otter box for his apples 6 and he had it until he purchased his new iPhone XR.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Sturdy and convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Snaps easily in and out of holder, sturdy case for good protection

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is very durable and protects my phone well from falls.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Has no screen protector.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed screen protector had to be purchased separately

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well from clumsy people! Or people who work constructuon

    I would recommend this to a friend
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