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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1513 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers frequently mention the excellent protection and ease of use offered by the Defender Series Pro Case. Many appreciate the case's good fit and quality, along with its attractive colors and inclusion of a belt clip. However, some find the case bulky and heavy, and the lack of a screen protector is a common complaint. The installation process is also mentioned as a potential point of difficulty for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 1,513 reviews
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    This case offers great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best case I have owned. Provides excellent protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great ruggedized case

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case, well built and works great for the places I take my phone. Additionally, there is a good variety of phone mounts and other devices that are built specifically for this case.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Tough case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good protection except does not come with lens protector.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Tough and rugged.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Just wish it had the integral screen protector.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great cover

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really do the work to protect the phone from scratch

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Strong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has done a great job protecting my son's phone. Thank you

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    It’s ok but

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why isn’t there a screen protector on this case anymore???

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sturdy product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife dropped her old phone. Upgraded to a new Apple phone. Bought the otter box. The girl at Best Buy installed it. The case Is very sturdy and has already survived its first drop

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Good cover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good cover just a little bulky and big. Overall ok

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Wish it still had the screen cover built in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Otterbox!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using the defender style cases since around 2008. I have never had a problem that this company couldn’t remedy for me! I drop my phone at least 1-3 times a day. NEVER had damage to my phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for technicians at our office. They prefer otter box due to previous cases purchased. They like it and highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for technicians at our office. They prefer otter box due to previous cases purchased. They like it and highly recommend it.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    It's Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I miss them giving us the shield on phone but it works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very user friendly!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrading from an IPhone SE, I was surprised how easy the I am very impressed with every aspect of this phone, and can't find a single fault!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect for Service Techs

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using These cases for years the quality over time has changed so here goes. Pros: Rugged Durable Typical OtterBox Cons: The phone kind of rattles in the case a little if you shake it. Was a little difficult to separate top cover from bottom. The rubber seems like it will get loose like before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protective Case,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with the Otterbox defender case due to it durability. A couple of times I have dropped my new phone already and was thankful this case was there to protect my device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    otterbox defender

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a sturdy case. Before you try to put it on the phone look for the safety device in it. We tried to put our case on before removing it the store clerk had to help us.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great case was better when it included the screen p

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super solid

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my otter box. I work construction and believe me this thing has went through hell and back! Great product! Came back and bought one for my girlfriend’s phone as well!

    I would recommend this to a friend
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