Customers frequently mention the excellent protection and ease of use offered by the Defender Series Pro Case. Many appreciate the case's good fit and quality, along with its attractive colors and inclusion of a belt clip. However, some find the case bulky and heavy, and the lack of a screen protector is a common complaint. The installation process is also mentioned as a potential point of difficulty for some users.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 1,513 reviews
Rated 5 out of 5 stars
Great case for IPhones
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is the 4th Otterbox case I have had and they have all been good. Otterbox stands behind their products which is a big factor for me.
This review is from OtterBox - Defender Series Pro Case for Apple® iPhone® XR - Black
I would recommend this to a friend
Rated 5 out of 5 stars
Excellent Iphone Case
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is my second case and I will not use anything but the otter Box Defender. Upgraded my Iphone so had to get another case to keep this one free of damage.
This review is from OtterBox - Defender Series Pro Case for Apple® iPhone® XR - Black
I would recommend this to a friend
Rated 5 out of 5 stars
I like
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Is this what I needed to do doesn’t come with a front glass but that’s OK the way it’s designed It makes it harder for anything to get to the class
This review is from OtterBox - Defender Series Pro Case for Apple® iPhone® XR - Black
I would recommend this to a friend
Rated 5 out of 5 stars
Performed exactly as expected
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Posted . Owned for 8 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Performed exactly as expected; I have owned several Autre boxes in the past and they are predictably positive performers every time
This review is from OtterBox - Defender Series Pro Case for Apple® iPhone® XR - Black
I would recommend this to a friend
Rated 5 out of 5 stars
Nice phone case
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
My girlfriend bought a new phone and she really needed a good case without compromising the sensitivity of her screen. This was the perfect case honestly
This review is from OtterBox - Defender Series Pro Case for Apple® iPhone® XR - Blue
I would recommend this to a friend
Rated 5 out of 5 stars
Great Value!
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great case for my daughter's iPhone XR. It was bought in 2020 and is still in perfect condition.
I would recommend this to a friend
Rated 5 out of 5 stars
Durable just as advertised.
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is my second Otterbox case and found them to be the best durable case. I’m very rough on it and it has protected my phone from any damage.
This review is from OtterBox - Defender Series Pro Case for Apple® iPhone® XR - Black
I would recommend this to a friend
Rated 5 out of 5 stars
Best item for protection
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I always purchase Otter boxes for my I-Phones. I have never had any damage to my phones with the use of the "Defender"
This review is from OtterBox - Defender Series Pro Case for Apple® iPhone® XR - Black
I would recommend this to a friend
Rated 5 out of 5 stars
bulky
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Quality, durable case. It is a little bulky and big, but it definitely provides superior protection
I would recommend this to a friend
Cons mentioned:
Screen protector
Rated 3 out of 5 stars
good case
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Posted . Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
its a good case. it hasnt broke on me. but the only thing i dont like about the new defender cases is that there isnt a screen protector on it like the old ones. so youll have to buy one if you need it.
I would recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
Hey there,
We're glad to hear this Defender Series Pro Case has been standing the test of time!
We get that this screenless edition may feel more vulnerable. We decided to fore-go the built-in screen protector to allow clear-cut, direct access to your phone's curved display. Rest assured, we still put it to the test of our Certified Drop + Protection Program. We trust this case should safeguard your investment for a long time to come.
If you have any further questions or concerns, please don't hesitate to reach out to us at 1-855-688-7269 and we'd be happy to boost your confidence.
Sincerely, OtterBox Customer Service Team
Rated 5 out of 5 stars
Great protection for phone.
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have had many Otterbox products and this one seems to be of the same high quality as any other I have own. Few products can match it durability.
This review is from OtterBox - Defender Series Pro Case for Apple® iPhone® XR - Black
I would recommend this to a friend
Rated 5 out of 5 stars
Can't beat OtterBox!
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Of all the protective cases, we always seem to wind up with OtterBox. Great product, very durable, and overall good value!
This review is from OtterBox - Defender Series Pro Case for Apple® iPhone® XR - Black
I would recommend this to a friend
Rated 5 out of 5 stars
Cover
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Have always used otter box phone covers because I have a tendency to drop my phone. Never a prob
This review is from OtterBox - Defender Series Pro Case for Apple® iPhone® XR - Blue
I would recommend this to a friend
Rated 4 out of 5 stars
Good buy at Best Buy
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This case is big and bulky, but the phone is big and bulky ---a match made in Heaven (they won't have cell phones in Heaven, or it wouldn't be Heaven, right). The case is sturdy and clearly was built for keeping the phone from harm which it does well.
This review is from OtterBox - Defender Series Pro Case for Apple® iPhone® XR - Purple Nebula
I would recommend this to a friend
Rated 5 out of 5 stars
Tough phone protection
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
My husband bought me the Otterbox Defender case for my new iPhone XR. He knows that my phone takes a beating in my busy life. I love it!
I would recommend this to a friend
Cons mentioned:
Screen protector
Rated 3 out of 5 stars
Wish it had a screen protector
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a great case except for one thing. It no longer has a built-in screen protector. Not sure why Otterbox started doing this but now you have to spend $20 plus to get a sepperate screen protector.
I would recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
Hey Newcustomer,
We apologize that you're missing the traditional built-in screen protector with this new Defender Series Pro! We intentionally decided to forego integrated screen protection on this version in order to accommodate the curved screen on the iPhone XR. Rest assured, this Defender is just as protective as ever! If you have any other questions, please feel welcome to call our friendly Otters at 1-855-688-7269, and they'll be happy to chat!
Kindly, OtterBox Customer Service Team
Rated 5 out of 5 stars
Awesome security
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This phone has so many awesome features.And I love the facial security to log onto apps my bank etc...I recommend this phone to my daughter
This review is from OtterBox - Defender Series Pro Case for Apple® iPhone® XR - Black
I would recommend this to a friend
Rated 5 out of 5 stars
Otter box is necessary for teenager on the go.
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Although the Otter Box is cumbersome, it provides the security needed for active use. If you carry a backpak or brief case it is adequate .
This review is from OtterBox - Defender Series Pro Case for Apple® iPhone® XR - Blue
I would recommend this to a friend
Rated 5 out of 5 stars
Good Case
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Pricey but good quality. If your going to spend 700$ on a phone it only makes sense to get a high quality case. Would recommend
This review is from OtterBox - Defender Series Pro Case for Apple® iPhone® XR - Black
I would recommend this to a friend
Rated 5 out of 5 stars
Very strong
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I like the OtterBox defender it makes the phone feel really secure is made very well I think it is stronger than the previous model
This review is from OtterBox - Defender Series Pro Case for Apple® iPhone® XR - Blue