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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1513 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers frequently mention the excellent protection and ease of use offered by the Defender Series Pro Case. Many appreciate the case's good fit and quality, along with its attractive colors and inclusion of a belt clip. However, some find the case bulky and heavy, and the lack of a screen protector is a common complaint. The installation process is also mentioned as a potential point of difficulty for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 1,513 reviews
  • Rated 5 out of 5 stars

    Very dependable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using the otter box for years and it has protected every phone I have owned. Very dependable and sturdy case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my son and his rugged use that a normal preteen would of course put a cell phone through!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome as usual

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had defender case on all my iPhones and never had any damage. So far this one is living up to my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection for phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good product but price is a bit too high. More people would purchase if it was more affordable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good phone protector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy otter defender phone protectors. Have protected our phones after dropping them periodically for years!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for kids that can drop easily

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy, well made, comfortable to hold. Withstands excessive wear. Allows phone to charge through case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent case. Fits perfect and keeps the phone very secure. Looks nice too. A little bulky but that's expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protective case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case was an absolute great fit. It enhances the appearance of the phone and I am very pleased with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight but sturdy. I can carry without feeling like phone will slip out of my hand. Would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Durable!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using this Otterbox brand for the rest of my phones. It is very durable and lasts for a very long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    CASE

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS PRODUCT IS GREAT, IT WILL PROTECT MY PHONE WHEN I DROP IT AND IS SHOCK ABSORBENT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another excellent OtterBox product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All of our family iPhones have enjoyed long life and no damage despite numerous times dropped.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice case. I bought for my son’s iPhone XR. I prefer to buy a great and strong case instead of buying Apple care.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Indestructible

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get OtterBox case for my wife whenever she gets a new phone. She would destroy the phone without it!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 2 out of 5 stars

    Case good, Clip not

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought I would try the Otter Box again, but had the same results. The protection for the phone is very good. Somewhat hard but I get on the phone but much harder to remove! However my main problem is with the clip breaking. This time in less than two weeks!!! Otter will replace them if you follow their procedure. But you live without a clip until the new one arrives. Has happened on four occasions so I am going with a different product. Great concept and you may have better luck!

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Opus,

      We're bummed to hear this Defender Series case didn't work out for you.

      For safety reasons, our holsters are engineered with a safe breaking point, so our customers don't get into sticky situations. Like you said, we're always happy to replace damaged belt-clips. We hope this experience doesn't turn you away for good. If you have any further questions or concerns, or you're willing to give this one more shot, give us a call at 1-855-688-7269 and we'd be happy to chat!

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    great case

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    favorite phone case. holds my license and credit card and i really live that feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great protection for my cell phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Otter Box products for several years and they stand up to daily activities. Recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    no one should be without this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase we have made for our granddaughter! Her phone has been saved many times by buying this item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OtterBox defenders are our family”s go to case. They’re great quality and protect our devices very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved my phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My phone is safe from my toddlers just because of this. They dropped it twice and nothing happened to my phone.

    I would recommend this to a friend
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