Customer Ratings & Reviews
- Model:
- 51193BBR
- SKU:
- 6287802
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers frequently mention the excellent protection and ease of use offered by the Defender Series Pro Case. Many appreciate the case's good fit and quality, along with its attractive colors and inclusion of a belt clip. However, some find the case bulky and heavy, and the lack of a screen protector is a common complaint. The installation process is also mentioned as a potential point of difficulty for some users.
This summary was generated by AI based on customer reviews.
Great protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.OtterBox is the way to go. I'm super hard on my phone's. These never disappoint.
I would recommend this to a friendDurable!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I lover otter box products and the defender does not disappoint.
I would recommend this to a friendGreat purchase
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this case. Quality material. Snug fit. Purchased price was good.
I would recommend this to a friendPhone case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This case is very durable if you work any kind of construction job.
I would recommend this to a friendNice case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is very sturdy and can take all the drops my husband is constantly doing
I would recommend this to a friendOtter box case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just upgraded to the XR phone. Otter box cases are always tough and reliable.
I would recommend this to a friend- Pros mentioned:Protection
Bulky but safe
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent case but always expensive. I didn’t keep the case but if you have the disposable $60 it will keep your phone safe.
I would recommend this to a friend Very solid and protective
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I do heavy labor and construction. I need to protect that phone. This is it!
I would recommend this to a friend- Pros mentioned:Protection
JUNK!!! ONE DROP = ONE BROKEN PHONE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have owned many otter box cases. Commuters and defenders for multiple different iPhones. This is the first one I’ve given 4 stars instead of 5. I really don’t like the squared off front. It is very thick and bulky, barely thinner than a defender would be. I had a commuter on my iPhone 6 Plus. I absolutely loved that case. It was rounded around the front edges. It really felt like it had the best possible protection without having a screen cover or being overly bulky. I don’t know if they could do anything about the thickness. The iPhone XR is significantly thicker than my iPhone 6 Plus, and the camera sticks out a lot further, but I don’t see any reason for the extra bulky squared off front. It should also wrap around the front of the phone a bit more. I have glass screen protector on my XR and this case is almost 1/8” away from the screen protector the whole way around. Looks like I’ll have a little trough around the edge of my screen to collect dust and grossness. Like all otter box cases, it seems like it’ll give excellent protection. Over the past few days I’m getting used to it. I’m still considering sending this back and getting a Symmetry.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there.
We're sorry to hear about the issues that you're having with your Defender Series case. While our cases are tough, there are some variables that can't be predicted. We'll be sure to get your feedback passed along. If you need to get your case replaced, please don't hesitate to reach out to us at 1-888-533-0735, and we can get you helped out.
Best,
OtterBox Customer Service Team
Love
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great color great price glad I made this purchase very sturdy
I would recommend this to a friendCell Phone case'Q
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Qualtly Product Have made many Buys over the past 10 years or more.
I would recommend this to a friendGreat camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great purchase for the money just had to get used to know home button
I would recommend this to a friendAwesome
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I never by a new phone without purchasing a otterbox to put it in !!!!
I would recommend this to a friendGreat case
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great with zagg glass screen protector. Works well together.
I would recommend this to a friendThe best
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best cell phone case. Highly recommended!! Definitely worth the price.
I would recommend this to a friendExcellent Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used in fire service and performs well. Only complaint is that the clip breaks so has to be replaced a few times a year but case itself is very durable.
I would recommend this to a friendSaves my phone
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All phones need protection like this It should be automatically purchased
I would recommend this to a friendLove it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have bought many cases before my phones but, this one seem to be a good one
I would recommend this to a friend- Cons mentioned:Bulk
Okay case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Case is a bit bulky. Belt clip broke shortly after purchasing. Did get a warranty replacement but had to pay $8 for shipping.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about the damage to your holster. We'll be sure to get your feedback passed along. We do collect that small shipping and handling fee on all warranties, as it allows us to get you a replacement case as hassle-free as possible.
Best,
OtterBox Customer Service Team
It works for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great case for my phone. Have drop my phone at least 10 times ,and no problem.
I would recommend this to a friend