Customer Ratings & Reviews
- Model:
- 51193BBR
- SKU:
- 6287802
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers frequently mention the excellent protection and ease of use offered by the Defender Series Pro Case. Many appreciate the case's good fit and quality, along with its attractive colors and inclusion of a belt clip. However, some find the case bulky and heavy, and the lack of a screen protector is a common complaint. The installation process is also mentioned as a potential point of difficulty for some users.
This summary was generated by AI based on customer reviews.
Secure
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Secure your investment with the right protection. Very tough and strong case.
I would recommend this to a friendBattery life great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life is outstanding! Camera is great! I would highly recommend it
I would recommend this to a friendGreat protection!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always buy otter boxes for all our iPhones. They never fail! Worth every penny!
I would recommend this to a friendGreat Iphone purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love Best Buy. I can always count on the knowledge of the staff for what I need.
I would recommend this to a friendGreat, sturdy case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very sturdy case for the iPhone Xr. Don’t have to worry about drops, cracks, etc.
I would recommend this to a friendBest of the best!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phone feels safe and secure. Look no further. But buy it on sale!
I would recommend this to a friendGreat item is the best product on the market
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The other products do not absorb the shock of dropping a phone as this done.
I would recommend this to a friendOutter box
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Protection for my new I phone , so far so good . I love putter box products.
I would recommend this to a friend- Cons mentioned:Screen protector
Doesn’t come with screen protector
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t read the “screenless” in the description had to go drop another 40 on tempered glass screen protector. So 90$ for everything
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey Pman,
We genuinely apologize for any confusion surrounding the screenless style of the iPhone XR Defender Series Pro! This particular case was intentionally designed without a built-in screen protector in order to strike a balance between solid security and full device functionality, so it protects the phone while also offering complete access to the curved screen. If you have any additional questions or comments, please feel welcome to call our friendly Otters at 1-855-688-7269, and they'll be happy to chat!
Regards,
OtterBox Customer Service Team
Otter box
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s great I didn’t neeed to remove the plastic. I use glass screen protectors.
I would recommend this to a friend- Cons mentioned:Screen protector
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Case is very strong and protects my phone. I was disappointed it doesnt have a screen protector like other otterbox defender cases
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi, Abc124!
We're sorry for any disappointment with your new Defender Series case. Our engineers determined that a built-in screen protector would actually hinder the use of the iPhone XR's screen. That being said, our testing proved this case to be just as protective as its predecessors. If you have any questions or concerns about your case, please give us a ring at 1-855-688-7269, and our amazing CS Otters can assist.
Happy Holidays,
OtterBox Customer Service Team
Great product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for phone. Dropped my phone and nothing happened to it.
I would recommend this to a friendCool phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This iphone is pretty cool. Different than the rest. I like the other options.
I would recommend this to a friendBox for the office phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Otter box is the only one that can handle the day to day stuff in the office.
I would recommend this to a friendGreat experience
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This otter box is the best and I always buy it at Best Buy!
I would recommend this to a friendGood otter box
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love otter box I buy it with every phone it’s pricy but worth it
I would recommend this to a friendAmazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love love it !! Great quality ! Great product ! It’s awesome for what I do
I would recommend this to a friendSturdy, well build, has detachable clip.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very study and well built to protect the iPhone with a detachable clip.
I would recommend this to a friendGreat
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great case my Dad really loves it and it’s perfect for him
I would recommend this to a friendExcellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You can’t go wrong with otter box. I still recommend a screen protector!
I would recommend this to a friend