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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 944 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Defender Series Pro Case's superior protection and secure fit for their Apple iPhone X and XS. Many appreciate its ease of use, durable quality, and excellent grip, while some find the case to be a bit large and expensive. The included belt clip is also a frequently praised feature, although a screen protector is not included.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 944 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I’m loving the case. It’s holding very nice and protective. Although I would purchase a protective screen because it doesn’t have one.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Very effective case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dropped my phone the other day and the raised edge on the front prevented my screen from hitting the ground and the case showed no scuffing from the fall either.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Perfect fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a perfect fit for my new phone and love how they have redesigned and made the new Zagg shield to be placed on phone instead of plastic shield with less clarity.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    New phone same great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a new phone and wanted to keep the added protection of the Otter. I have used this style for every phone I have purchased in the last 10 years. Works great!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Amazing case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve dropped it multiple times on different surfaces and it’s held up great! My phone is still in perfect condition!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Excellent protection for my iPhone!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device gives me the convenience of a clip to hang the phone on my pocket and protects the phone from those accidental drops that occur once in a while.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    great durable case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m in the HVAC&R industry mainly construction side. My opinion this is the only cell phone case needed to protect your portable computer with.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otter box defender is the best case

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since my 1st “Smartphone” I’ve been using the defender series by Otterbox. Hands down the best case for a piece of mind for Urban and Rural adventures.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Solid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The OtterBox installed easily on my son's iPhone X. He has already dropped it several times from his hands, roughly three feet, and the iPhone remains unharmed.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best case ever made. I always buy this case with every new phone I purchase. I drop my phone a lot and it protects my iPhone

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great protection from purses

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this case for my wife to protect her phone. Her phone goes in her purse with make up, brush, keys, etc and this helps protect the phone from damage.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great case. But???

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this case for my last four iPhones. Protects them better than anything else I use. I hike. And hunt on my land and my case has to be rugged , but. The belt clip breaks easily when caught in a bind. Wish the company would make the belt clip as strong as the case

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Durable

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case for my IPhone. I can’t tell you how many times my phone was dropped but no physical damage was done due to having this case as protection.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Dropped a lot and phone is ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never get any other case than an otter box. I have dropped my phone many times and nothing has chipped or cracked. You can never go wrong with an otter box

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son broke his phone and is very hard in it. Bought this case and highly recommend. I have gotten this in the past and nothing better

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have dropped my phone a few times and not a scratch. The case is also small and doesnt add much size or weight to the phone

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Cant go wrong with otter box

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant go wrong with an otter box. If you want a case that’ll protect your phone with all the drops you may have, get this.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otter box products get it done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I swear by otter box to protect the phones in my family. They do a great job of protecting the phones when dropped. Great quality at a reasonable price.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great piece equipment to protect your cell phone. This is rugged and it looks like it can protect your cell phone from just about any drop.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved this case durable and good quality. Easy to use as well. Only suggestion more variety in colors in-store.

    I would recommend this to a friend
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