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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 944 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Defender Series Pro Case's superior protection and secure fit for their Apple iPhone X and XS. Many appreciate its ease of use, durable quality, and excellent grip, while some find the case to be a bit large and expensive. The included belt clip is also a frequently praised feature, although a screen protector is not included.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 944 reviews
  • Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Great phone case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always loved otter box cases and this one doesn’t disappoint. It’s durable and very protective without adding too much bulk to my new IPhone XR.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case once you get on

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case initially was a problem getting on but once it on your iPhone is protected. It’s a great case. I would highly recommend it.

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    It surely will protect the phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 things bother me the most are: 1. No protective shield like Otter Box used to have. 2. It’s so thick which is good it’s hard to hear music and other alarms. Otherwise the case is great. I personally don’t mind that it’s a tad bulkier than its competitors.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterbox Defender Series Pro Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is extremely protective & durable. My husband is very active & this protects his iPhone with no issues. Currently using this on his iPhone X.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Heavy Duty case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very Durable and heavy duty case it works good in all applications the screenless feature is amazing they should’ve done this a long time ago

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great case for the iPhone X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case for the iPhone X. It’s not as big as the sender which I really enjoy and love. It’s still a great sturdy case at a reasonable price.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke my life proof case but otter box has the best case by far! I love the rugged look and how it protects my phone

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    The beat

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has done a wonderful job of protecting my iPhone. The best

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this case for myself. Great for protecting my phone and it allows me to use a wireless charging device without having to take it off.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Protects the phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used this brand since I started using smart phones and it has always protected our phones. So far it’s doing great just like the others.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    Strong case and holster

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with how tough the case and holster are. I have tried the other brands and they just don’t match up to the quality of the otter box.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    I love thiS!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great you get what you pay for! I’ve never needed the screen part just the part that protects from getting crap in the openings.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otter box for iPhone X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend theses to my friends and family! If you are looking for a protection for your iPhone don’t look nowhere than the Otter box!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    A phone saver

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This isn't my first Otterbox. That's why I came back for another. It has already protected the phone multiple times.

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox defender series is bulkier than otterbox symmetry but this case will be sure to protect your phone from drop damage. Great product. And there is even a carrying clip to wear.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection for the phone. Could use something to help the phone stand up. I bought this because of the belt clip, which failed after a couple of months of a different manufacturer. If the clip lasts,this is great. If it breaks it’s forty bucks down the drain.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Awesome case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime I purchase a new phone it is automatic to go and purchase this case because it is durable and great protection for our phones!

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    excellent case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great case, good grip without adding a lot of bulk. Only down side is flap covering the charging port. It’s a pain to lift it when charging.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    The Defender protects my son's phone.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Defender case protects my son's phone well. We only bought a new one because he removes his case to get his money.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used the otterBox for every iPhone I have owned and NEVER had a phone get damaged and believe me, they all have been test time and again!

    I would recommend this to a friend
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