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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 944 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Defender Series Pro Case's superior protection and secure fit for their Apple iPhone X and XS. Many appreciate its ease of use, durable quality, and excellent grip, while some find the case to be a bit large and expensive. The included belt clip is also a frequently praised feature, although a screen protector is not included.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 944 reviews
  • Rated 5 out of 5 stars

    Great protection for my Apple investment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter box has protected my phones for years and yet to let me down. I trust them, you should too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty tough case for my iPhone. I like it better than the lifeproof. It comes with a holster also

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter box

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am super hard on my phone and it has withstood every drop I’ve put it through.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1 year later still holding the fort

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my wife’s. She’s a clutz. Still hasn’t shattered her screen. Worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have dropped my phone a couple of times and nothings happened to it this case is so sturdy and great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great with few drawbacks

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very solid product. One of the more complicated to install but worth it nonetheless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OtterBox cases rules!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I need a real heavy duty case for my iPhone, indoubtedly I prefer OttherBox cases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best ever!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the otter box pro cause it doesn’t have the circle in the back for Apple logo on I phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greater though was my checkout person who took the time to install my phone in to the case for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well designed case as always.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter Box always designs the best case for every new iPhone. I would not use any other brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great iPhone X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a little heavier than my previous case but works great and seems durable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent protective case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case for iPhone. Love the sleek design. Comfortable to hold. Shipped fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Darwin12

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is perfect it really strong I recommend this for all people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellant phone. It worked great with my Verizon without having to pay extra for their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tend to drop my phone. The Otter box, although a bit pricey, is doing the job protecting it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great protection for a 1k dlls. phone!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is firm, sturdy, well worth its price, it offers peace of mind for a 1kdlls investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a good phone case for my iPhone X and Best Buy has just what I needed. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Provides great protection for my expensive cell p.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve purchased the products before and their quality convinced me to get it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone cover

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cover for my grandson’s phone. I also have one for my X and recommend this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very durable phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this Otterbox because it’s not near as slick as previous phone cases I’ve had.

    I would recommend this to a friend
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