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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 944 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Defender Series Pro Case's superior protection and secure fit for their Apple iPhone X and XS. Many appreciate its ease of use, durable quality, and excellent grip, while some find the case to be a bit large and expensive. The included belt clip is also a frequently praised feature, although a screen protector is not included.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 944 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Build tough

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned several outter phone cases for different phones. Protects your phone very well. And their warranty process is simple and fast.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 5 out of 5 stars

    OtterBox Defender Pro - it changed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok - it's still the best phone protector out there, but...they no longer have a screen protector built in so you need to buy a glass screen protector with it. After you put it all together it looks EXCELLENT!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Fave case!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox defender case is a must especially if you have little ones. As long as my phone is in an defender i dont worry at all if my phone will get damaged. This is my go-to case for all my new phones.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I constantly am dropping my phone and this case offers the protection I need. Costs a bit more than some cases do but definitely worth every cent. Especially if you're clumsy like me.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    OtterBox is the BEST case out there.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice case. Has a good grip with it's rubber construction. Color is very pretty. A strong and durable case. All of our phones have always had OtterBox cases and we've never broken a phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    OtterBox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Of all the case companies, otterbox is the best I think. I feel protected if I drop my phone. Only downside is that there is no front cover, so I opted for $30 to put a zagg tempered glass cover on my new phone.

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Great phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case really protects the phone from drops. A little bulky but, I find it well worth the protection that it gives. I have used otterbox for all my phones and I have never had any damage to any phones.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case, fits the Iphone XS like a glove. I prefer this over the previous defender cases with the Apple logo window on the back. This case looks and feels more premium than the original defender case.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Very sturdy case.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a habit of being fought on phones but these case does an amazing job of keeping my investment protected. Matter of fact, this is the second one of these cases that I have bought.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Cover Me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why not protect your investment with an Otter Box. It sure saves you if you should drop your phone. You can also hold your phone with a better grip. It can slip right out your hand. Keep me from falling!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 4 out of 5 stars

    Nice rugged case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits the Iphone perfect, offers great protection, A++

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Phone Life Preserver

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is a LIFE saver for my phone! Great quality and value for the peace of mind you get knowing your phone will be safe despite any unpredictable accidents

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sturdy Case yet not Bulky feeling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for something sturdy but but not an inch thick This case fit the bill. The color was what my wife wanted and the case is easy to put on and take off. Great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Great case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great case to protect your phone. it is not too bulky

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this case for my iPhone XS. The front is open so I can put a screen protector on it. It’s sturdy, stylist, and not too bulky. It’s surviving my fast paced mama of 2 boys lifestyle!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Phone will not break

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son because Otter Box has kept all my phones intact without ever breaking. I’m clumsy and my phone still is functional because I drop it once every couple of days.

    I would recommend this to a friend
  • Pros mentioned:
    Grip
    Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Protects

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection and love the grip but it’s bulky but it is nice.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 5 out of 5 stars

    Tough case!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to install-different from previous versions as it does not have a screen protector as part of the case system. Works well and does not hinder access to charger port or controls.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    This case is worth the money!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having used stylish cases for years, I got tired of my cracked shield and went with the OtterBox. It is not only great protection but it is very professional looking too.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This provides really good protection for the phone. I’ve already dropped it on a tile floor and it didn’t phase it. In addition to being a bit bulky (doesn’t work well in front pocket at all), the belt clip is designed for use in “ landscape” direction and not “portrait.” I don’t like that way of carrying my phone, but maybe I’ll get used to it.

    I would recommend this to a friend
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