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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1316 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are delighted by the Defender Series Pro Case's exceptional protection and high-quality construction. Many appreciate the case's snug fit and stylish design, while some find it a bit bulky or heavy. The lack of a screen protector is a common point of concern for customers. A belt clip is a welcome addition for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 1,316 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for your phone, I have been using otter box for years.this item always protects your phone.. I love it..

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Strong and durable case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought this case to cover my new phone dropped it by accident n protected my phone willl recommend this case to everyone

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Write up about case says it’s suppose to protect the phone from damage-phone hasn’t been dropped or mishandled so can’t really say. With the price of phones, no one, I would say, is willing to test the case with their phone; so go by phone case manufacturer info.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great iPhone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product with lifetime warranty. What better way to protect your phone. Convenient clip makes perfect combo.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great cell phone protection.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve bought several different brands of protectors over the years, but Otter Box has been superior to others.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this case to protect my daughters phone and it’s cute, she loves the color.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have dropped my phone a few times and no cracks or scratches. However, the case does leave marks and collects dust.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my girlfriend as she drops her phone a lot and so far has kept the phone intact through a couple drops

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Good case

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this case after breaking my screen. It is much safer than any case I have ever owned.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    Wish had front face screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Defender used to be 360 coverage now not. It’s ok just wish it had tat option again. Other than that it’s a good case

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for husbands IPhone. He likes the look and has always trusted Otter Box products to protect his phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Sturdy product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The OtterBox is a product you can’ depend on. I have drop my IPhone many times with no injuries to my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy Otterbox for my cellphones because I am always dropping my phone and these cases are the best you can buy.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case for my IPhone Max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Otterbox. No matter what devise I have or have had in the past, I always purchase them. Wonderful product.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent buy. Would highly recommend. Great price!! Can’t beat the quality and price.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Awesome product!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product that provides excellent protection. My son is really hard on phones and this case is tuff.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case!!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had nothing but Otter boxes since I’ve had an iPhone. I’m very clumsy and this case is perfect for me!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Husband loves it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband stands behind Otterbox. He’s never had any problems ever since I introduced him to this line of products. He definitely recommend this to anyone who think they want something with some real rugged but professional look and feel. Excellent quality. His last one broke and he never let me return it because it still performed as if never compromised. In other words, he never took off the case... Initially I had to force Otterbox on him.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    OtterBox - Defender Series Pro Case for Apple® iPh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The OtterBox - Defender Series Pro Case for Apple® iPhone® XS Max - Black offers durable protection for your phone

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good case but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the defender cases and this one is no exception, but I had trouble with wireless charging on a Mophie 5 W charger. Case claims to be wireless compatible so I’m not sure if it was the case of the charger. Other than that case offers great protection

    I would recommend this to a friend
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