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Customer Ratings & Reviews

Your price for this item is $5.99
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The comparable value price is $59.99

Customer reviews

Rating 4.7 out of 5 stars with 642 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers frequently mention the excellent protection and snug fit of the Defender Series Pro Case for Samsung Galaxy S20+ 5G. Many appreciate its ease of use and the enhanced grip it provides. However, some customers wish it included a screen protector and find the price to be a bit high. A few also noted concerns about bulk and weight, and interference with wireless charging capabilities.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 642 reviews
  • Pros mentioned:
    Grip
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Good Phone Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband really likes his phone case. It has a nice grip and does not slip. Comes with a clip and is slim and not so bulky.

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    Best case for hard situations!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is great for extreme situations as in falls and protection from after falls. I like the grip it has when you put it on your lap, and to leaving it on top of your car or trunk or hood. Which I sometimes myself be doing that mistake. But when I do I get home and it’s still right where I forgot I left it. I recommend this case to everyone who is forgetful and clumsy like I am my self. It also makes your phone sound loud and music also. Five stars for this!!!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case works great dropped my phone a few times and have had to issues with my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Rugged Case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The inner frame in this case provides added protection against drops and mishaps. I highly recommend the Defender for constant outdoor use and construction sites. The outer case is attractive and the non slip surface with an anti-microbial finish is a plus. The profile of the case though is just under a 1/2" thick and takes away from the sleek design of my new phone. After trying it for a few days, I decided that it was just too heavy for my everyday use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Grip

    Rated 5 out of 5 stars

    Best case available

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned many cases over the years, and this one is clearly the best. Durability is legendary. While other reviewers may not like the size or bulk of this case, I actually find it much more ergonomically pleasing in my hand. It is textured, is easy and comfortable to hold, and won't slip out of my hand. Certainly worth the money if your cell phone is upper echelon in price. Initial installation is a bit tedious, and I viewed an on-line video to assist.

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 4 out of 5 stars

    Excellent drop protection and feel.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case fits well and seems like it will provide the phone with excellent protection. I also like the non-slip exterior surface which helps to keep the phone from sliding around when I lay it down on the dashboard or car interior. This case also has a wider opening for access to the charging port than the Otterbox Defender that I had on my Galaxy S8. This is good because I previously couldn't use some of my heavier duty charging cables. The only drawback is that the outer cover constantly slips off where the buttons are on the right side. I can easily push it right back into place but happens almost every time I put it in my jeans pocket. It doesn't happen as much with other pants.

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Bulk, Weight

    Rated 5 out of 5 stars

    Fits perfectly

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fitting, not big bulky or heavy. Very sharp looking

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Grip
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Good quality for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, sturdy, does not slide off your hand, and is not bulky.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Samsung Case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! The case is a bit heavier than my old one - but this one is solid.

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Wireless charging

    Rated 5 out of 5 stars

    Happy camper here

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this case and very happy with the purchase ... but, 2 things which are not really important to me but might be to some ... the case does seem to interfere with both NFC and wireless charging. Both features are ok when the case is removed but I have yet to use either successfully when the phone is in the case. Still nice sturdy case - nice feel and solid fit.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox all the way protection at its best and affordable

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very sturdy, protects the phone well love it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Wife prefers Otterbox

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wife prefers otterbox with her phones. She tends to drop them and can be rough with how she carries her phone in bags and her pocket. It is a bit bulky for my taste, but it has save my wifes phone a few times. The edges wrap around the phone well and holds it in place.

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    Best protection money can buy!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No surprises here, just the same high quality protection Otter Box always provides. When I purchased the phone, I decided to try another well known brand, but after a couple of weeks, knew I needed to return to the best. Better grip, better construction, and better coverage. Great product as usual!

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Screen protector

    Rated 5 out of 5 stars

    A must to protect your phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this OtterBox for my S20+ phone. It has protected my phone many times. I wish the design would include a glass cover as my screen is getting a lot of scratches on it through normal wear and tear.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality, Protection

    Rated 4 out of 5 stars

    SUPERB Protection for the "Accident Prone" (lol)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent case for those that need "heavy-duty" protection. Or in other words, if you drop your phone a lot you will probably need this phone case. HOWEVER..... The belt clip could use some modifications. It can be frustrating and somewhat of a hassle. Also on my previous phone I had the same case and the belt clip broke within the first two months, but the rest of the case was still effective for me until I replace my phone after 2 years of use.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Grip

    Rated 5 out of 5 stars

    Extremely durable and great grip on a case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case has everything I was looking for to protect my phone. I like the rubberized grip and durability as well. I like it gives you the option to use as is or with the pocket grip. I am impressed with OtterBox, they keep coming out with great phone cases.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Otter Box Review for Samsung 20+

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks nice and does not take away from the phone itself or add unnecessary bulk. It is also an excellent protector for the phone. I am not a big fan of the lower protector of the power connection point but the rest of it works well for me.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Strong protection

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My phone got run over by a car when I dropped it on a gravel bike ride. With this case it was still functional, though the screen was cracked. I was amazed there was not more damage and believe the OtterBox is the reason why.

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    Exceptional protection.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third otter box cell phone case. They provide exceptional phone protection. Provide an excellent grip on the phone. Excellent design with ease of mind that assures constant protection for an expensive investment.

    I would recommend this to a friend