Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $5.99
Clearance
The comparable value price is $59.99

Customer reviews

Rating 4.7 out of 5 stars with 642 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers frequently mention the excellent protection and snug fit of the Defender Series Pro Case for Samsung Galaxy S20+ 5G. Many appreciate its ease of use and the enhanced grip it provides. However, some customers wish it included a screen protector and find the price to be a bit high. A few also noted concerns about bulk and weight, and interference with wireless charging capabilities.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 642 reviews
  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    Great protective case

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is very sturdy and easy to hold. Great grip. Comes with a clip attachment which adds greater protection from rough handling.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    The BEST BUY for phone protection!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter Box protective cases are the BEST. Used them for my last two phones and this new one is getting the same protection. Working on-location audio recordings, and the phone can sneak out of my shirt pocket or off a table multiple times a day - No problems at all!! Work in-studio is much safer, but having that protection from general fumbles and stumbles is great!! My inner frame actually broke in a few places, but even then the Otter Box still protected my phone from all the abuse!!!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best Buy & Otterbox A++++

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent case for my new Galaxy S20 Plus. The Otterbox Defender has saved every phone I've had for over 5 years. It's not just my favorite case, it's the only case I buy. I've saved thousands of dollars in replacement costs alone. Best Buy was the only local store with my case in stock. I initially bought the wrong model & had to go through the return/exchange process. It was hassle free and by far the easiest I've ever experienced. Customer service was stellar. Highly recommended! A+++

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Does the job

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case for the price. Otterbox has been a go to for my phones for ages. Snug fit all around. Protects in all the right places.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Excellent protection

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the Otter boxes because they give great protection. They are a bit bulkier than others, but that is how they protect your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Fit

    Rated 5 out of 5 stars

    Works great

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fit of the case is great and pretty straight forward to put on. It does not come with a screen protector though.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Great case.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits perfectly. Controls completely functional, charging port easily accessible. Good protection without being bulky.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Screen protector

    Rated 5 out of 5 stars

    Its great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and it protects my phone from damage when dropped. Only thing is it doesn't come with a screen protector

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great Product

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product seemed expensive, but it protects my husbands phone and looks great! Appears to be worth the money!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great protection

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, total protection for my phone and the clip works well too

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Great Case!!!!!!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit and price case for the Samsung Galaxy S 20+, it’s lite and will protect your phone at the same time.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Bought it Day 1

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit, solid protection. Needed to make sure I purchased a top quality case to protect the investment.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Solid Case

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great case, it does make your phone feel heavier, but does a great job of protecting it if you drop it..

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great cheap protection, for a very expensive phone

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is very durable case/belt clip. And, it comes with a lifetime warranty. The Otterbox Defender is my personal choice of protection, for every phone I purchase. I have purchased the "Cheap Imitation" copy of the Otterbox Defender. They can't compete. Get yourself some great protection, for your expensive phone. I do HVAC service and installation. This case takes a lot of abuse. And, it keeps me protected.

    I would recommend this to a friend
  • Pros mentioned:
    Grip
    Cons mentioned:
    Screen protector

    Rated 5 out of 5 stars

    nice protective case. Easy to grip

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice case. Lite weight. Easy to grip. Draw backs, no protective cover for screen and not in ex[ensive,

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterbox awesome

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Want to protect your $1k phone? Otterbox is the only way to go. Great quality. Comes with sturdy belt clip.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Nothing fancy, solid safety

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case fits my phone well. All porta are easily accessed. My phone is much safer in this case.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Otter box

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome otter box i wouldn't have anything else. Only downfall is that it is a little pricy.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    OtterBox - Defender Series Pro Case

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit like a glove. Great protection so far. Love the side buttons and there functionality.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality, Protection

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone feels very protected and looks much better than the clear case that was on my old phone.

    I would recommend this to a friend