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Customer Ratings & Reviews

Your price for this item is $5.99
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The comparable value price is $59.99

Customer reviews

Rating 4.7 out of 5 stars with 676 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers regard the Defender Series Pro Case as offering excellent protection and a good fit for the Samsung Galaxy S20 Ultra 5G. Positive feedback also highlights the case's grip, ease of use, and included belt clip. However, some customers find the case to be bulky and expensive. The weight of the case was also mentioned as a negative aspect by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 676 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Midi

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to protect the phone. Defiantly worth the money

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Oterbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price and it protects very well i always buy this product for mi phones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone Case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these durable cases and great for this phone..The clip fit great on my belt..

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Good case

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is good and does the job it protects the phone from being damaged .

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Love Otterbox products!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been an Otterbox fan from day one. I can drop my phone and not worry about it

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterbein Phone Case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves his case. Protects his phone very good. Strong sturdy case.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    Best phone case ever purchased.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the only Brand name phone case I purchase for my phones, create protection.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection from a great name! Always loved the otter box!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It keeps my phone from getting marked up when I hit it or accidentally drops.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    Great case for protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought the Otter case for all my phones and have never had any issues

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get these products for our phones and they work great.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great phone case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always very happy with otterbox case. protects the device from breaking if dropped.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Defender protection!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new OtterBox Pro Case. Provides great protection for my new phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Definitely worth it

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case. Have dropped the phone and its like nothing happened.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    Cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yeah it works fine, I was surprised they sold one without a front cover

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Well designed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides great protection for your cell phone, including dropping it.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    Great case, works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case, my hubby keeps dropping his phone, so hopefully this will save it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Disappointing product from a good manufacturer.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointing for an Otterbox. First off, there's no cover over the phone's glass. Of course, then a plastic cover can't get scratched up, but it lets all the dirt into the box inself, around the edges of the phone. Second, three corners of this cover are already cracked from small drops of the phone. The phone wasn't damaged, so I guess the case worked, but I've owned much heavier duty Otterboxes.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about your disappointment with that Defender Series screenless design. After exhaustive design testing, our engineers determined that the best way to interact with the advanced screen of your display was without the addition of a built-in screen protector. That being said, our tests have shown that this case provides the same level of drop protection as past Defender Series cases. We do appreciate your feedback about the cracks you're seeing on your case, and we'll be sure to let our design team know about your experience. The good news is, we have a great warranty, and we'd be more than happy to get your damaged case replaced. Feel free to call us at 1-855-688-7269, and we can get you taken care of.

      Best,
      OtterBox Customer Service Team OtterBox

  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    worth buying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case. Worth buying would anyone if they have this phone to buy this case

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cover very protective sturdy and I like will test it with my phone

    I would recommend this to a friend