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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 500 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers regard the Defender Series Pro Case as offering excellent protection and a good fit for the Samsung Galaxy S20 Ultra 5G. Positive feedback also highlights the case's grip, ease of use, and included belt clip. However, some customers find the case to be bulky and expensive. The weight of the case was also mentioned as a negative aspect by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 500 reviews
  • Rated 5 out of 5 stars

    case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only buy otter box. And pretty hard on the equipment and never had a problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent.. fits perfectly...

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would've paid extra for screen and lens protection. Ordered separately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. Very durable. Comes with clip. Heavy duty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the case is heavy duty product great for all work clip on case durable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter box

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't wait to have my otter box. Love the color...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the case. Love the ultra that it covers. Holla back youngin. Wooh, wooh

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice case. My wife has had otterbox case with her phone for a while too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent build quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m positive with the excellent build quality this will protect my phone well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional case added protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All sales associates were very helpful even had to order my phone case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this case, great quality phone case, lite and a bit pricey.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GOOD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best product in the whole world!!!! THANKS GUYSSSSSSS

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superty duperty good,Superty duperty fasholy love.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love otterbox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the only case i will ever have on my phone Have had otterbox over 10 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone cover

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product very comfortable to wear and anti slip protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great for protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this case has already saved my phone from a drop and I'm happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I have always loved Otterbox defender series.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    heavy duty

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great case otterbox definitely the best case..sk strong and sturdy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Heavy duty

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm in the pool business and never had an issue with the otter box

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case and comfortable holding

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this case on my s20+ ultra Comfortable hold and worth the price!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 1 out of 5 stars

    Not as functional as I would like for fast photos

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always depend on OtterBox, but the design for this phone is not very functional. Phone markets the "amazing" zoom of the cameras on the phone, yet the design of the otterbox makes it hard to whip out and use the camera. Part of the protection needs to be removed in order to use the camera. It's a pita! You take it off and then have to hold it or put it somewhere and then attempt to get to camera. By that time you get the camera up and ready, you may have missed the moment. So, this annoying peice can be put on the back or front of phone. Either way, the camera of face of the phone will be open for damage if dropped. I believe just one part of the Otterbox is functional enough, that other part is just annoying. Maybe a functional covering for the cameras would be nice. Something you could easily pop off and have it hang down so you could quickly get that photo. I still think that Otterbox provides the toughest protection, but this one must have been tricky. Thanks.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about any missed moments while using your Defender Series Pro! We appreciate your feedback about not having a camera cutout on the holster, and we'll be sure to get it passed up the ladder to our design team. If you run into any other issues with your case, please don't hesitate to reach out to our helpful Customer Service Team here: https://www.otterbox.com/en-us/contact-us

      Best,
      OtterBox Customer Service Team OtterBox

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