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Customer Ratings & Reviews

Your price for this item is $5.99
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The comparable value price is $59.99

Customer reviews

Rating 4.7 out of 5 stars with 676 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers regard the Defender Series Pro Case as offering excellent protection and a good fit for the Samsung Galaxy S20 Ultra 5G. Positive feedback also highlights the case's grip, ease of use, and included belt clip. However, some customers find the case to be bulky and expensive. The weight of the case was also mentioned as a negative aspect by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 676 reviews
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Decent case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's quite pricey considering the quality of the case. Overall, it's a decent-okay phone case.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Good case

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this phone case a lot, just wish it was a little cheaper. But it gets the job done.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    good case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good case but too heavy for the magnetic holder in my car, it now falls off easily

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case as always

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the defender series case on every smartphone I have ever had. This one is no different. Well built and durable. I accidentally ordered the wrong color, but after seeing it, it grew on me. Great warranty as well with OtterBox products.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tsk tsk Otterbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite pleased with Otterbox in general and this case, in particular. I do wonder who thought it would be a good idea to not totally seal their packaging. When you pick one up, make sure all three pieces are there. And Otterbox, couldn't you have tried to cover the screen and camera? You're still charging the full amount for the case. It's should be a FULL case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than the one for my S7

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this works PERFECTLY. I also use this in conjunction with the Invisible Shield Screen Protector. It also works well with my wireless charger. My mom has the S20+ & she loved my case soo much that she wanted it for hers.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great protection without being too bulky

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the size and feel. It has already saved my phone from several drops

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 4 out of 5 stars

    Four stars

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sturdy grip buttons works great holds charger cord nice. Wish it had a stand

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    the cover

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well, a little bulky for me making it difficult to carry

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Mr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s does what I need it to do keeps my screen from cracking

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone as a replacement for my Samsung old S4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very pleased with the marketing and technical support that I received in the purchase of my new Samsung S20 phone.the Geek squad helped me in how to use my new phone and in fransfering data from my old phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Works like a charm

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charm this protects my phone and it is antimicrobial.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Nice case. Better then the lifeproof forsure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox is great , fit phone well and the clips with it is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best cases

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lasted 2 years then I put in for a warranty and they replaced it no questions asked. I work construction so it got pretty beat up but my phone is in great shape.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    As good as it advertised.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great super strong product. Fit exactly into the phone.

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Great case overall

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a little bulky, but it is also super durable and does the job

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Boxy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good solid product. Rather square though. Fits phone snug.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hvac installed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 5 IPad 7 and 1 iPad pro, 1 Samsung not 9, 1 Samsung note 20 ultra both are 512gb, 1 Samsung galaxy 20 ultra and ring security and all my entertainment from Best Buy and most my etc.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Super tough case.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case to protect your phone. Very rugged and functional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best case hands down!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this case, I have already dropped the phone accidently taking out of my front pocket, the phone literally bounced on the corner and never took any damage to the case or the phone

    I would recommend this to a friend