Customer Ratings & Reviews
- Model:
- 77-64453
- SKU:
- 6397630
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers regard the Defender Series Pro Case as offering excellent protection and a good fit for the Samsung Galaxy S20 Ultra 5G. Positive feedback also highlights the case's grip, ease of use, and included belt clip. However, some customers find the case to be bulky and expensive. The weight of the case was also mentioned as a negative aspect by some users.
This summary was generated by AI based on customer reviews.
Great case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always been a fan and reccomened it to my friends.
I would recommend this to a friendGreat service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GreT service on setting up my new Samsung S20 phone.
I would recommend this to a friendGreat protection
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ive always gotten otterBox for my phone protection.
I would recommend this to a friendTypical otter box. Good quality. No fun colors
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Typical otter box. Good quality. I don't use the back clip. I wish the would sell it seperatly. No fun colors.
I would recommend this to a friendphone case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.sturdy case , still need more time to evaluate how long the belt clip lasts.
I would recommend this to a friendSamsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Defender case for galaxy s20 ultra case black it keep phone see and clean
I would recommend this to a friendgood protection for the phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.4 stars only, will give 5 when it comes with a protective cover in the front.
I would recommend this to a friendNice case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice case but didn't fit my phone. The employee gave me the s20 when I purchased the s21 from him. OtterBox is great, have always used them. Only giving 3 stars for lack of employee knowledge/carelessness. Also my fault for not double checking what I was purchasing.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .We're sorry to hear about the mix-up, but we trust that the folks at Best Buy will be able to help make quick work of a fix. If you have any questions about which case would work best for your needs, taste, and specific device, feel free to give our friendly Otters a quick call at 1-855-688-7269 and we'll always be happy to help!
Best,
OtterBox Customer Service Team
Hard case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.its ok just a little loose once its on other than that great product
I would recommend this to a friendTough case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Otter box Defender cases are my go to for cell phone protection.
I would recommend this to a friendgreat case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.really like the cover over the power port.case is heavy duty
I would recommend this to a friendSolid cases
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.hard solid case with a belt holster What more can u ask for?
I would recommend this to a friendgood for price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works great for the price, otterbox has good warranty
I would recommend this to a friendGreat camera for beginners
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great camera for beginners great camera for beginners
I would recommend this to a friendGreat coverage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Otter Box never disappoints great all around coverage
I would recommend this to a friendSturdy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s worth the purchase. I use it everyday. And love it.
I would recommend this to a friendnice case.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nice case.........................................
I would recommend this to a friendCase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.happy with product. I have used Otterbox for years
I would recommend this to a friend- Cons mentioned:Price
Not worth the price
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overpriced not worth it. Didn't protect my phone at all after a light fall. Had to sell the phone because of it.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about the damage to your device while it was in a Defender Series Pro. While our cases are tough, there are some variables that can't be predicted. Though we're not able to extend our warranty to the device itself, we're more than happy to get you taken care of with a replacement case. Please don't hesitate to reach out to our helpful Customer Service Team at 1-855-688-7269, and we can get your claim started.
Best,
OtterBox Customer Service Team
This case may be defective
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the 1st Otterbox that I've purchased that seems to be defective. The plastic on the back starting from the camera cut out is pealing off after about one month. Unacceptable!
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about the damage to your Defender Series Pro! We appreciate your feedback, and we'll be sure to let our engineers know about your experience. In the meantime, we have a great warranty, so we'd be more than happy to get you taken care of with a replacement case. Give us a ring at 1-855-688-7269, and we can get your claim started.
Best,
OtterBox Customer Service Team