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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1988 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are delighted by the Defender Series Pro case's excellent protection and secure fit for their Apple iPhones. Many appreciate its ease of use and the quality of the case material, along with the added grip it provides. However, some customers note that it is a bit bulky and lacks a built-in screen protector, and that wireless charging may be affected. The price point was also mentioned as a potential drawback by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,988 reviews
  • Pros mentioned:
    Protection
    Cons mentioned:
    Screen protector

    Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this particular case for all my iPhones. It has never failed me. I even drove over by mistake in my one ton pickup and not a scratch was found. I do like this newer version without the built in screen protector. My $800 phone is protected!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great phone case!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone case. It feels very durable and. It bulky in your hand. Fits snug and was easy to put on.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Protection is Lacking

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned previous versions of this phone case for other iPhone models, and I have to say this isn't my favorite. I think it does a good job overall, but it's definitely not the same robust protection as previous models. Other models came with a screen protector, but this one didn't. I would recommend it for what it is, but definitely don't pay full price if you're able to snag it on a deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox is the winner

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best type of case for outdoors or for working outdoors

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 5 out of 5 stars

    Better than any Amazon case

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone had not broken after many drops but I noticed yesterday the case is broken by the mute switch. still using it and seems to still work. There is no screen protection so keep that in mind. better than any phone case I bought off Amazon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter box review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protector. Never had an issue with my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Slim and Reliably Protective!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really nice iteration of otterbox’s reliably protective cases. In a much slimmer and still sturdy and drop resistant design, this case is a satisfying to have on as additional protective to your device

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otter box

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Otter box to protect my I phone! I would recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Grip

    Rated 5 out of 5 stars

    Otter Box Defender Series

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m loving my Otter Box Defender for the new IPhone 12. It fits just perfectly around my IPhone like a glove. The feel of this rubber texture,has a gripping hold that won’t slip off your hands. Definitely worth getting for your IPhone 12.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just buy it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect buy it get it order it real review not a paid review just a girlfriend tired of buying phones and this case is great! Pricey but worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone case, love the clip that I can wear on my belt

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 4 out of 5 stars

    Good Iphone 12 Pro Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Light and very durable case. Perfectly fits Iphone. Rugged protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter box-defender series pro for Apple iphone11

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fit. It is lightweight. I use it all the time.

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    A high dollar case for your high dollar phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OtterBox makes solid phone covers a person can hold confidently. The fit and finish is perfect. It is smooth without being slick, which allows me to put it in my pocket without snagging the pocket. This case doesn’t add an excessive amount of bulk. I wish the cover were QI compatible so that I could use charging station, but in life there are always trade offs.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Would Give 5 Stars - However . . .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give it 5 Stars - However, it no longer comes with a Screen Protector & OtterBox didn’t lower the price to reflect it. If you want Screen Protection you have to purchase one from another source increasing the overall cost. It does offer good protection overall.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Recommend if you want a strong case on your phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item fit perfectly on my phone and is sturdy enough to not receive any damage from the inside

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, great produce that holds up to its standards

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value!!! Place to order your case if your in need of a case!

    I would recommend this to a friend
  • Pros mentioned:
    Case quality, Protection

    Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love the covers they are truly a life saver indeed. I love the protection that it provides us plus the fact that this case is waterproof is awesome. It nice and sold case for that matter.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Accident Prone Husband

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband says it is a good, solid case for those that are accident prone. He has enjoyed it so far and does not think it adds too much bulk to your phone yet still keeps it protected. He would buy it again.

    I would recommend this to a friend
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