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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 526 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are satisfied with the Defender Series Pro case's protection and fit for their Samsung Galaxy S21 5G phones, finding it easy to use and of high quality. Many appreciate the case's grip and the included belt clip. However, some customers wish it included a screen protector and find the case somewhat bulky, with a few also mentioning concerns about the price and charging port cover.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 526 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter box covers are the most secure. Bottom line they protect.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    I've never broken my phone in an Otterbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've thoroughly researched cases every time I've bought a phone, and always ended up with an Otterbox paired with a screen protector. Despite all kinds of abuse of my phones--drops while indoors, hiking, and thrown across a room, I have never ended up with broken phone or cracked screen. When the cases have seen any kind of wear and tear (peeling, port covers falling, cracked plastic from a drop), Otterbox's replacement policy has always come through and replaced it with a brand new one. The cost and size is always worth it for me. On this S21 Defender, I'm happy to report that this trend looks like it'll continue. Complete coverage and works perfectly with Whitestone Dome Glass. It is supposed to be compatible with wireless charging, but I have not tried it yet.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Great case, great design

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this case. It provides solid protection without getting in the way of my phone. The buttons line up perfectly and it feels like the case is just an extension of the phone. I'd absolutely recommend this to anyone who wants a solid case to protect a really valuable device.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Grip

    Rated 5 out of 5 stars

    Perfect fit and very grip able

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well built case. Very durable. It pretty hard to open it up to install your phone. But once its installed, it fit like a glove and all the opening are lined up correctly. A rubber feel around the edge make it very grip able to hold in one hand. A good investment.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Fit, Protection

    Rated 4 out of 5 stars

    Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The otterbox case fits my phone very well and should protect from dropping. It was easy to put on.

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    It's a Must!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best phone case I have found. It's not too thick, especially for a case that offers so much protection. It has a nice grippy back, so it doesn't slip out of your hand. Looks great too. I don't use the holster part.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Take Galaxy Smartphone anywhere with this product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is easy to wear and reliable/secure to insert and remove the Samsung Galaxy s21 smartphone to take anywhere by attaching to my belt. The only negative was the lack of decent instructions for putting it together. Thankfully, a video online from a third party was very helpful.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly with wireless charging. Case is very durable. Dont understand how some reviews complain about "how hard it is to put case on" when it is actually easy to do. Just look at a youtube video or read instructions.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Durable Protection!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Great case and works great with the belt clip! Work in a construction field, I've dropped my phone plenty of times on job sites, my phone doesn't have a scratch on it and still works great!

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    The price tag is worth it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend this over the commuter series and it doesn't make it that much more bulkier. The commuter series kept sliding off my hands, this one doesn't. Protects the hell out of your phone, definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    OtterBox -- the best choice hands down

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For phone protection I have found nothing better than Otterbox products. The custom case for the Galaxy S21 5G fits the phone perfectly. It is a rugged case and provides excellent protection for my device.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Sturdy & protective

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy & protective. Best protection you can get for these new expensive flimsy phones. Also has a belt carrier which is very handy as these new phones will bend/break if you carry them in your back pocket.

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    trusty protective case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is always our go-to phone case. Prevents phone from slipping out of your hands, and if it happens to fall off your lap or it gets dropped, this is great protection on corners and sides.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    Great case for the S21

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An outstanding case for the Galaxy s21. The belt clip holster is a nice touch even though I rarely use it. The case is rock solid and a good investment to protect that new expensive phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Fit

    Rated 5 out of 5 stars

    Case for protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the ease & protection this clip on provides . The case is if good quality & custom made for the phone . The phone is quite secure & easily removed when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone safety

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my outerbox . It jas durability and will keep my phone safe. Im glad i purchased it

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best protection available

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection available for your Galaxy S21 5G. Well worth the extra money. Comes with belt holster as well. Be sure to get a screen protector!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    great case!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OtterBox - Defender Series Pro for Samsung Galaxy S21 5G - Varsity Blues is a pretty color and is very easy to put on. It does a great job protecting the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterbox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good solid sturdy case that should protect your phone well. It also comes with a holster should you want to carry it that way. It looks great also.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Super case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bulky case. Continue to purchase all my case with the Otterbox brand. This case has save my phone more times than i can remember. Defenitely recommend this case.

    I would recommend this to a friend
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