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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1267 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers regard the Defender Series Pro for Samsung Galaxy S21 Ultra 5G highly for its protective qualities and camera quality. Many find the case fits well and is easy to use, with a good grip. Some customers note the absence of a built-in screen protector and consider the case a bit bulky, while others mention the price and limited color options as drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 1,267 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    OtterBox - Defender Series Pro for Samsung

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone case. Easy to put on. I also got a new screen protector and the two of them together makes my phone look new.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Protection for my Galaxy S21 Ultra

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Premium protection for you Galaxy S21 Ultra phone. Had a previous OtterBox but this one is thicker and has a better protection. Looks bigger then it actually is once you put the case on the phone. Highly recommend. Just make sure you only get this item specifically for the S21 Ultra and not the S21 standard.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's too protective

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid case. Not sure why they protect the charging port since it's not waterproof and there are other holes. It makes inconvenient to open a protective nub, so debating cutting it off. Also the nub is so protective it seems to put pressure on the cord. I would buy this again but if there were a cheaper case without the charger protection panel I would consider that as well. I don't think they did ua testing on this to allow that feature to stay when there are so many other cases out there that have removed it. Either that or it's designed for offgrid roughing it but not a daily driver in suburbia.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Case

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects phone very well. Minimal design yet tough

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Samsung S21 Ultra

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone. Easy to use and the camera is a substantial upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Phone with Better Price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera is fantastic. Design seems the same other than the cameras on the front but that's not a problem or anything from the previous generation. Response is much faster and web pages and things load much faster. Also, was cheaper than the previous generation by 200.00. Mine is unlocked so the price was 999.99 with a 200.00 instant savings when I purchased it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Protect your investment !!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for protecting my new S 21 Ultra on the backside & edges, wish it had a cover for the face/screen & something to cover the array of cameras on the back.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    phone case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it fits phone protected with the flex screen protector

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Otterbox case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is really protective for your phone. Not to bulky at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox for the win!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox is the only cell cover I will use. Had my previous one for years but somehow, with grandkids and dogs, it saw it's last days, no fault of Otterbox, at all. Best Buy service was 5+ as usual. Easy, professional experience. Price was great too, it was on sale!

    I would recommend this to a friend
  • Cons mentioned:
    Bulk, Price

    Rated 4 out of 5 stars

    21 ultra otter box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone and phone case so far! Was worried the case would be too bulky but it isn't! But i do think they're kinda pricey - that would be my negative

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Mrs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item Enjoy the quality of this item. Really like

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Quality case for a gigantic phone

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've dropped this case multiple times in my ownership and haven't had any problems since. Just like my last 3 phones Otterbox has stayed true to its motto of protecting your phone in the best way. My only gripe is every case I've had starts to expand at the corners and its already happening within 4 months of ownership.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Otterbox Defender case for Samsung s21 ultra

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection, as usual. Fits perfectly. Best case on a market.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector, Weight

    Rated 4 out of 5 stars

    Galaxy S@ Ultra 5G OutterBox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is excellent. It's durable and not that heavy. The downside is that it doesn't come with the screen plastic shield as previous older models did.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Protection!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection when phone is dropped, banged, thrown, etc. Didn't really need the whole kit, only super nerds still wear their phones clipped to their belts.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cons- Phone a little big and top-heavy. - no charger block or head phones or adapter. Poor choice Verizon! Pros - Performance and battery and camera 5/5!

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Nice Case

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little bulky, but definitely will protect your investment.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a good case. I love it. easy to hold. It is strong.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Phone armor

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grandchild proof, at least up until now....... This case has hit the floor, concrete and who knows what else all the while leaving my phone without a scratch. The only downside is it may be limiting my connection in rural areas due to the case thickness covering the internal antenna.

    I would recommend this to a friend
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