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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1265 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers regard the Defender Series Pro for Samsung Galaxy S21 Ultra 5G highly for its protective qualities and camera quality. Many find the case fits well and is easy to use, with a good grip. Some customers note the absence of a built-in screen protector and consider the case a bit bulky, while others mention the price and limited color options as drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 1,265 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Quality case for a gigantic phone

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've dropped this case multiple times in my ownership and haven't had any problems since. Just like my last 3 phones Otterbox has stayed true to its motto of protecting your phone in the best way. My only gripe is every case I've had starts to expand at the corners and its already happening within 4 months of ownership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Results

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down, best case on the market. I let amazon play in my face one too many times with their vendors selling knockoffs. So i learned my lesson and went to get the real thing. Been happy ever since.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Otterbox Defender case for Samsung s21 ultra

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection, as usual. Fits perfectly. Best case on a market.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Nice Case

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little bulky, but definitely will protect your investment.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great protection

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only buy Otterbox cases. They've protected all of my phones from day one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is worth the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, it equips the phone with layers of padding around the phone The instructions for the installation was a bit of a unclear but i soon got an understanding of it. The price for this is Definitely worth every cent. The quality and the texture of the case is comfortable and lightweight with the added benefit to allowing wireless charging without taking off the case. After my few months of use, i have not experienced any negatives with the case yet but i would recommend saving up for this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Phone armor

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grandchild proof, at least up until now....... This case has hit the floor, concrete and who knows what else all the while leaving my phone without a scratch. The only downside is it may be limiting my connection in rural areas due to the case thickness covering the internal antenna.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a good case. I love it. easy to hold. It is strong.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Ottercase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is very sturdy, provides good protection for the phone. It is also attractive, in a professional black color. The sales people helped us to locate what we wanted, since Otter products are very much in demand. We also looked at other phone cases, to see which is best. The salesman used our credit card to get the product.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Every phone must have Otterbox case.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never get that high phone insurance, I have been using OtterBox for many years and have dropped my phone many times and me and my wife phones are still in great condition,

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect protection for my new phone. Easy to handle

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case. Good protection. Bit heavy but I like it.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Excellent case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent case fits perfect and exceeds expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Still my top pick

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My go to case for whatever phone I'm using and this one definitely meets expectations. Provides full production for body of phone with the exception of front screen and camera module. The belt clip also serves as a stand during media playback and offers additional protection while phone is snapped in.

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    great phone case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I spent the money on this case! I've only had it about a month, but I have absolutely nothing to complain about. It's true, it is a larger case, so if you are trying to keep to a minimum profile with an already larger phone, this might not be the case you are looking for. If that doesn't bother you, this case has a slight texture to it making it feel very secure in your hand. It also has a raised edge (greater at the top and bottom of the screen) to help protect that. I do wish the case was as high on the sides, as at the top and bottom, but it would probably be overkill. The bevel around the camera is the same all the way around.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Otterbox for Samsung s21 Ultra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid case and it won't slide out of your hand. Not easy to take on and off. A little bulky, but offers rugged protection.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best Defense

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OtterBoxx Defender series offers excellent protection for your phone and can take a serious beating before having to replace it. Your phone is completely covered exposing only the screen and the camera. You can't really ever see the color of your phone using this case but you can be confident your phone is protected.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Nothing but best protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always used OtterBox to protect my phones. They offer the protection that I feel I need with such expensive phones. I work in a demanding work environment and these covers have kept my phones clean and well protected from accidental falls. They are the only cases that I will buy.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Good but bulky

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Fits nice in hand and protection is great now that being said if you don't like bulky cases this case is not for you!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with my OtterBox purchase. This is my second time to purchase an OtterBox. My previous device was just as sturdy as when I purchased it. Only reason for replacement was I purchased a new cell phone, so the protection cover had to match up. Excellent protection and purchase.

    I would recommend this to a friend